232 – 3 Tips on How to Deal with Toxic People Online

This week’s episode of Good Girls Get Rich is brought to you by Uplevel Media CEO and LinkedIn expert, Karen Yankovich. In this episode, Karen shares 3 tips on how to deal with toxic people online.

How should you deal with toxic people online? Here’s how.

#GoodGirlsGetRich

We want to hear your thoughts on this episode! Leave us a message on Speakpipe or email us at info@karenyankovich.com.

About the Episode:

Let’s be honest; have you ever met toxic people online? Have you been trolled on Facebook, Instagram, LinkedIn, or TikTok? Chances are, you have! The online space is more polarized than before. We do not have gray spaces. If you don’t agree with someone or someone doesn’t agree with you, they’re right, and you’re wrong.

In this episode, I share three actionable tips that will make dealing with trolls easier. These tips are easy yet functional. When you are trolled, always take time to try to understand that person’s behavior and why it triggers you. Doing so will give you a moment of self-reflection to see what you can improve on.

The first thing to do when trolled is to thank the toxic person. Truth be told, as much as we hate what they did, they have a different perspective on the conversation. Thank them for taking the time to give their point of view. You may also consider engaging them to understand where they are coming from.

The second thing is to ignore them: Depending on how the conversation goes and the magnitude of their toxicity. You can choose to ignore them. Just let them be.

The third thing you can do is block them: I know people can be cruel out here. If you feel like their toxicity is too much on you, always use the block option available on all social media platforms. If you are on a social media group like Facebook or LinkedIn, you can block them from the community, and if you do not have the rights, feel free to reach out to the moderator. Also, you can report them to the social platform.

Listen in to learn more.

Episode Spotlights:

  • Where to find everything for this week’s episode: https://karenyankovich.com/232
  • Thank your troll [04:00]
  • Ignore them if necessary [06:39]
  • Use the block button if you must [09:01]

Magical Quotes from the Episode:

“If you look at somebody and all of their reviews are five-star reviews, then it’s all BS.”

“Your online space is your playground; you get to decide who gets to be there.”

“We can’t control anything that’s outside of our own body and our mind.”

“When you are exuding love and joy and peace, you’re going to attract more of that, and you can it’s going to be easier for you to just kind of like put the invisible wall up to the trolls and toxicity.”

Resources Mentioned in the Episode:

Help Us Spread the Word!

It would be awesome if you shared the Good Girls Get Rich Podcast with your fellow entrepreneurs on twitter. Click here to tweet some love!

If this episode has taught you just one thing, I would love if you could head on over to Apple Podcasts and SUBSCRIBE TO THE SHOW! And if you’re moved to, kindly leave us a rating and review. Maybe you’ll get a shout out on the show!

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Read the Transcript

Karen Yankovich 0:00
You’re listening to the good girls get rich podcast episode 232.

Intro 0:06
Welcome to the good girls get rich podcast with your host, Karen Yankovich. This is where we embrace how good you are girl, stop being the best kept secret in town, learn how to use simple LinkedIn and social media strategies and make the big bucks.

Karen Yankovich 0:23
And lo, I’m your host, Karen Yankovich. And today’s topic is one that I get asked about a lot. It’s interesting because I had some notes for this topic. For a few years, I have podcast notes on different topics I want to do that I just keep in a file, right. And I had this a while ago, but honestly, this is getting even more important. So I decided this was the time to have this conversation. In this episode, I’m going to share some techniques for you to deal with toxic people online. Now, you know, a couple years ago, when I made notes for this episode, I just feel like the online world world wasn’t as polarized as it is now. I you know, and I’m gonna explain it a little bit, but I’m pretty sure I don’t have to explain this to you. But what we’re seeing now is if you don’t agree with someone or someone doesn’t agree with you, they’re right. And you’re wrong period. The end, there’s no gray areas, there’s no agree to disagrees. Right. They’re right, and you’re wrong. So, you know, and I don’t think I don’t see that getting any better. I hope that it’s going to be getting better soon. You know, and the divide seems to be widening instead of shrinking. It seems as if, you know, it’s mind boggling that people think what they think and they are probably mind boggling that I think when I think mind boggled by the fact that I think what I think right? So do you get what I’m saying? Like I don’t I don’t think it’s getting better or isn’t getting better anytime soon. That doesn’t mean it’s not going to get better, I still have high hopes for there to be more peace and more ability for us to communicate better. But in the meantime, as an online marketer, what do you do about this? Right? What do you do about the fact that there are toxic people that are going to jump in? Now, the reality here is is that, you know, somebody said to me one time and it was so it really hit me where I’m right where I needed to hear it. And hopefully that does the same for you. And that is if you look at somebody and all of their reviews are five star reviews, then it’s all BS, right? Because now there’s no way everyone’s going to agree with you. There’s no way that everyone in the world is going to, you know, be on everybody with every single thing that you say, right? That’s why we have things like four star reviews and three star reviews and zero star reviews. Right? So it’s okay, it’s normal. That’s like normal, right? It’s normal to be an online business owner, and get people that disagree with you. I’m not really talking about that. I’m talking about, you know, like, listen as a LinkedIn expert, and I’ve seen and dealt with countless crazy posts online, right? Countless, where people like, just completely disagree with what I say. And they jump in with their opinion. And they have, and they’re not even kind about it, they you know, call names. And, you know, so I want to give you some tips and techniques today to keep you confidently marketing online, because it is such a brilliant place for us to be. And I want you to be focusing and finding your next client or customer without worrying about any toxic any toxicity that might come your way. But first, I need you to kind of understand one crucial thing that you may not want to hear. The reality is we all have negative qualities, right? We’re all capable of acting in ways that are toxic to other people. So before we go to Florida, calling someone toxic, like we need to ask ourselves, like, what do I recognize about this person’s toxic behavior? Why is it triggering me? Right? And what’s the opportunity for me to grow? Now that I’m being challenged to address that trigger? Right. So what you spent some time considering that, then we’re going to talk about three ways you can deal with people on your post, in a way that you feel is toxic behavior. So the first thing I want you to think about is thanking them. I know that might sound a little nuts, right? But when somebody shows up commenting on your blog post with some crazy negative behavior, you know, or maybe it’s on a Facebook feed or in your group or anywhere on social media, just thank them. Right, because it’s a disarming, it disarms them, right? It disarms them. And, you know, assuming there’s nothing massively socially or verbally offensive, right, you can thank the commenter for taking the time and making the effort to contribute a different perspective to the conversation, right? Maybe even ask them what brought them to that point of view, like in with genuine curiosity and openness to learn from someone else’s experience, and then give them the space to reasonably answer and unless it is absolutely offensive to me, I don’t delete them. I will approach it that way. And an opportunity to elicit a conversation. You know, Oprah talked about in her final show right in the finale of The Oprah Winfrey Show. She said that the common Trade shared between her range of diverse and often polarizing guests. She said they want to know do you see me? Do you hear me? Does what I say mean anything to you? Right? So when we understand that one principle, everyone wants to be heard that and this is the Oprah talking has allowed me to hold the microphone for you all these years with the least amount of judgment. So, by thanking them, you’re, you’re practicing compassion, you’re practicing being compassionate, which is what we want to elicit in our audience, right? Is that compassion when there’s a disagreement, so being compassionate to the person that’s ranting to you online, being compassionate to yourself, right. And being kind, what it means is that you’re not negatively judging what you post, right, nor your reaction to the toxic comments. You’re not negatively judging your toxic commenter. And you’re having a belief in the fact that this person’s negativity comes from a mindset that deserves empathy, and then giving them some empathy. You know, we’re all carrying around this younger version of ourselves that wants to be seen and heard and validated. And maybe, you know, maybe this person that’s behaving in this toxic manner to you, maybe they don’t often get this compassion towards their behavior, right? Maybe it’s making a difference, maybe we’ll make a little tiny little bit of a difference in how they dress and engage with others moving forward, right? Because what, because if Oprah is right, and Oprah has done more shows than anybody I know, right? Maybe once you hear them, or they feel heard, they’ve gotten whatever it was that was needing attention. Right. That being said, okay, that being said, the second thing I want to talk about is that you can also ignore them. Now, I still would thank them first. But if need be, you can also just stop engaging, especially if your first attempt to thank them and hear them is just escalates the hostility or the abuse, right? Now you can ignore them. It’s up to you to set your boundaries and limits and it is your playground, right? Like your online space is your playground, you get to decide who gets to be there, right. So I absolutely would not engage in a long back and forth debate debate, you know about values or your perspective and, and why it’s just a waste of your time and energy. And frankly, it’s not your job to change somebody’s opinion. Hey, there. So before I get to the third point, in this show, I want to remind you that I am here to support you with this, if you are looking for a community of brilliant, successful women to surround you to help you just stay in that high vibe place and so that you can stay in that compassionate place. And stay in that place of love and support and not justifying or defending yourself with crazy people that post on your thing. That’s what we do we support each other in our she’s linked up community, she’s linked up is a 12 week program that teaches you how to fill your business in your life full of the most amazing people, the kinds of people that can change your business, change your life, change your bank account for ever. These are LinkedIn and PR strategies that live with you forever, we teach you to fish in this program. So you can use this strategies forever in your life and in your business to keep the vibe high to keep your life filled with amazing people, right? It’s not what you know, it’s who you know, and your you know, the sum of the five people you surround yourself, well look around you, if you think that needs a little upgrade, then let’s talk just go to Karen yankovich.com/call. And grab some time on the calendar. And let’s just have a conversation. If we think it’s a fit, we’ll tell you what it looks like to join our community. If not, we’ve got lots of resources to share with you either way, you’re gonna get a ton of value from those calls. So Karen Yankovich Shaw comm slash call, get you there. All right, now we’re gonna move on to the third point here.

If a person that is displaying this kind of toxic behavior persists in your online world, then take the simple steps to protect yourself and to protect the rest of your community. And at that point, then that’s it. That’s what I would consider. I mean, this is the third point I want to talk about is you can block them when all else fails. If someone persists with toxic behavior, just grab them out of the situation entirely. pluck them out. Right? blocking them can absolutely be an appropriate action to take, you know, on Facebook and every other social media platform out there LinkedIn, Twitter, Instagram, tick tock, right. As the owner of your profile your page or your group, you have every ability to delete or block or report a post or troll you don’t want to be following you. Right? And in my experience, and you’ve probably seen this too many toxic posters get shut down by other followers. Most people don’t want to see hot, hostile and negative posts in their online feed. You know, the more people that get involved, the more positive posts will drown out the negative ones right? And then sometimes the toxic poster gets driven away by like sheer the crushing Power of Others posting in a healthy toxic free zone on your behalf. However, you do not have to engage you it is absolutely okay to just block them out. Like in the case of like, like my LinkedIn group, for example, there’s usually a moderator that you know that that works with me, I have a moderator in my LinkedIn group in my Facebook group that you can advise the situation. And then, you know, like, in my groups I have as moderator, most other groups have moderators, right. So you can advise the moderator of a situation, if it’s not something you own, right, maybe it’s a comment you made, and people are jumping all over you on it, then leave it up to them to decide what to do but taking, but make sure that you know that you have control, you have control online over who’s commenting on what you see who can see what you see. And really, what your goal is, is to concentrate on whatever the priority at hand is right? Keeping your loyal clients happy and engaged online, and attracting new loyal, happy engaged clients. Right. So let’s recap this a little bit. I believe that the key to dealing with people whose behavior is toxic is to give yourself an opportunity to hear them, but then rise above them. Right, don’t be a featured role in their drama and their play, right and just get on with your day. We can’t control anything that’s outside of our own body and our mind, right. So know that you will stay positive and happy in the face of a person whose actions might try to steal that from you. Right? Know that your next big client is just around the corner ready to post a comment on how much they loved what you’re doing. They loved that your position on that. And they can’t wait to dive more into your program. And finally, get the results that you’re offering in a way that resonates with them. And know that stressing over what we can control is so much worse than the problem if it even if it ever came really to pass in real life. Right? One of the best steps to practice that I’ve ever heard is try creating a feeling of love towards yourself, wish yourself happiness and enter your suffering. Wish yourself a life of joy and peacefulness. This won’t magically cure the pain, but it’s a good place to start. And this is what Liova Buddha talks about in the blog Zen Habits, right? When you are exuding love and joy and peace, you’re going to attract more of that and you can it’s going to be easier for you to just kind of like put the invisible wall up to the trolls and toxicity. Just a reminder, the three steps, thank them, if need be ignore them. And if you need to then block them. Okay, this perspective on how to approach the toxicity that we’re seeing online is going to help you stay visible, stay confident being out in public, and continue to shine a light on your genius, right? The reason this podcast called Good girls get rich is I believe that when women do what they’re good at when they shine a light on what they’re good at, and they build a life and a business from that place. That’s where the abundance comes into our world. There’s always always always going to be somebody who thinks that’s crap, right. And depending on how strongly they feel, in their opinion, they may or may not try to trigger you don’t let yourself be triggered. Don’t let yourself be triggered. All right, if you want to see what this looks like, join us in our free Facebook group, you can go to LinkedIn for women community.com. And join us there, there’s links in all of the show notes there. And you know, remember that my goal is for there to be more wealthy women in the world. And we can’t do that. If we shy away from the places that were most visible. You know, in our she’s linked up program or bottom line goal is to have there be more wealthy women of influence in the world. The women in this program are absolutely incredible, that she’s linked up is the sponsor of this podcast. And if you want to know what it looks like to hang out with some of these brilliant successful women, just grab a spot on our calendar, Karen yankovich.com/call get you there. Remember, there’s links below as well. So if this resonates with you, or if you think you have an audience that needs to hear this message, then take a quick screenshot of this, and share it on your social media, make sure that you tag me I’m at Karen Yankovich. So that I can see your posts and lift you up because that’s the that’s the love and happiness and joy that I’m talking about here right is sharing and supporting and lifting each other up. So it really helped me if you share this episode with your audience, and then I will be sure to share your post with my audience to get you that same visibility back. And you know, if you want to hear more episodes of this, then make sure you’re following this show on Apple podcasts or wherever you’re listening to it. We love your reviews. There’s a link in show notes also to speak pipe where you can leave me an audio message. Maybe it’s a guest you think I should interview or a topic you’d love to hear me talk about. Or maybe you’d love to leave me an audio review. Or maybe you just want to say hello, right? I would love your messages. I respond to every single one of them personally and I would love to get your voice message. So just go to Karen yankovich.com/ 232. And you’ll see the blog for this page with the link for SpeakPipe. And that’s where you can leave us that message. Let’s lift each other up helped me help you share this podcast take a quick screenshot of this episode. The more people that see this, the easier it is for me to know what to talk more about on this show and The more people that I get to support so, thanks for hanging out with me today and I am looking forward to seeing you back here again next week.

140 – A Tool to Streamline Growth with Xenia Muntean

This week’s episode of Good Girls Get Rich is brought to you by Uplevel Media CEO and LinkedIn expert, Karen Yankovich. In this episode, guest Xenia Muntean and Karen discuss Planable, a tool that will help streamline your business.

Xenia Muntean is the CEO and Co-Founder of Planable, a content review and marketing collaboration platform used by over 5,000 teams behind brands such as Hyundai, Christian Louboutin, Viber, and United Nations.

#GoodGirlsGetRich

We want to hear your thoughts on this episode! Leave us a message on Speakpipe or email us at info@karenyankovich.com.

About the Episode:

In business, there are so many tasks to attend to. It’s easy to get overwhelmed with all the emails, phone calls, marketing plans, financial meetings… sound familiar?

If you’re a one-person business, it’s time that you create a team. It’s easy to believe the lie, “It’ll just be faster if I do it myself.” Take this mindset, throw it out, and start relying on others who want to help you achieve your goals.

Once you have a team, you’ll find you have more time on your hands to focus on growing your business… that is, of course, if you and your team have good tools to collaborate. Without proper collaboration tools, some tasks might be assigned to too many people while other tasks fall through the cracks.

Xenia Muntean is the CEO of Planable, a content review and marketing collaboration platform that will streamline your social media marketing. It helps keep communication and collaboration about social media marketing all in one place so that everything will get done quickly and efficiently.

Want to give Planable a try? Xenia is offering 30% your first three months of Planable! Simply use the exclusive code goodgirlsgetrich at checkout.

When you grow your team and use the right tools to collaborate, you’ll streamline your business and set yourself up for success!

Episode Spotlights:

  • Where to find everything for this week’s episode: karenyankovich.com/140
  • Introducing this episode’s guest, Xenia Muntean (1:39)
  • Xenia’s journey (3:13)
  • Have confidence and courage (6:13)
  • The birth of Planable (7:03)
  • Feedback is crucial (11:25)
  • Building a team (12:43)
  • You don’t have to do it all yourself (13:40)
  • What Planable is (15:40)
  • Infinity posts (19:02)

Resources Mentioned in the Episode:

Help Us Spread the Word!

It would be awesome if you shared the Good Girls Get Rich Podcast with your fellow entrepreneurs on twitter. Click here to tweet some love!

If this episode has taught you just one thing, I would love if you could head on over to Apple Podcasts and SUBSCRIBE TO THE SHOW! And if you’re moved to, kindly leave us a rating and review. Maybe you’ll get a shout out on the show!

Ways to Subscribe to Good Girls Get Rich:

Read the Transcript

Karen Yankovich 0:00
You’re listening to the good girls get rich podcast episode 140

Intro 0:07
Welcome to the good girls get rich podcast with your host, Karen Yankovich. This is where we embrace how good you are girl, stop being the best kept secret in town, learn how to use simple LinkedIn and social media strategies and make the big bucks.

Karen Yankovich 0:25
Hello, I’m your host, Karen Yankovich. And this is Episode 140 of the good girls get rich podcast. And this podcast is sponsored by she’s linked up where we teach women simple relationship and heart based LinkedIn marketing system that gets you on the phone consistently with your perfect people, people who will change your business, your life and your bank account for ever. So of course, every one of our episodes is supportive of that effort as well. So if you love what you’re hearing today, we would love for you to take a quick screenshot while you’re listening and share it on your social media. Just let people know you’re listening. And if you think they should listen, let them know as well. and tag me I’m @KarenYankovich you can use the hashtag #goodgirlsgetrich because when I see that, I make sure to share your post with my audience and that’s how we all get more visibility. So you can just go to karenyankovich.com/140 you can see the blog for this episode, you’ll see all the links that we share in this episode. And this is really an interesting one because we have a guest today who has really quite accomplished for a quite a young age. So I really can’t wait for you to meet her. So we’re not going to waste any more time we’re going to jump right in and get rolling. So I am excited that we have Xenia Muntean with us today on the good girls get rich podcast. Xenia is the CEO and co founder of Plantable, a content review and marketing collaboration platform used by over 5000 teams behind brands such as Hyundai Christian Louboutin Viber, the United Nations. Prior to launching plantable. At 20 years old, she built a digital marketing agency and lead social for clients such as Coca Cola, Xenia has been recognized on the Forbes 30 under 30 list and she spoke on the innovation stage at cons Lyons in 2018. She graduated Tim Draper’s startup Academy in Silicon Valley, to plantable through the TechStars London accelerator in 2017. And has published a book the manifesto on content marketing teams and has launched her own podcast, people have marketing. I am so happy to have you here today. Thank you so much for doing this with us.

Xenia Muntean 2:35
Thank you so much, Karen, for having me on the show. I’m very excited to talk to you.

Karen Yankovich 2:40
Well, I you know what, one of the things I love about your just your bio, and I’m really looking forward to getting to know a little bit more about you is how at such an early age, you had big goals, right? Like who at age 20, has a digital marketing agency and is working with Coca Cola, right? It’s it is what we teach here on good girls get rich, like, everybody’s always looking to go bottom up and well. And, you know, we teach, like started, like, look at look for the bigger opportunities, because that funds you to do some of the other things that you need to do. Right. And I love that you did that. Did you do that a native like, tell us a little bit about your journey, what brought you to at age 20 jumping into entrepreneurship at that level?

Xenia Muntean 3:19
And look, I would love to have more inspirational answers to this. But the truth is that, you know, I’m an entrepreneur by accident. So I do not have like a strategical plan I do not have, I wasn’t dreaming of, you know, becoming an entrepreneur when I was, you know, 12 years old. Now, one thing that was, you know, and the books for me or in the plan, I wasn’t finding where I wasn’t dreaming about that. Okay. So, you know, I think what happened was that I grew in that entrepreneurial environment without realizing so I think I learned quite a lot from my mom about creativity and about, you know, building something from scratch, though she wasn’t an entrepreneur, I saw, you know, her drive and her ambition. And I think, you know, that’s, you know, how I got my insights about being an entrepreneur, but I didn’t really have role models, and, you know, business people when I was growing up as role models, so that was, you know, not necessarily something I was dreaming about. But when I was very, you know, young, I was still at university, I got, you know, just by accident, the opportunity to have one of my first clients, and a Coca Cola, luckily, in my home country as a client for social media services. And that’s kind of how it all started. So it wasn’t, you know, something that I meticulously planned and strategically, you know, thought about, and it just happened and I seize the opportunity, and I think that’s, you know, one of the lessons that I, you know, I got from this entire experience was that sometimes it’s extremely important to just show up and to just say yes, and to just, you know, take the opportunity It presents and you know, to yourself, because so many times, you know, there’s opportunities in front of you that you don’t take advantage off. And I think that’s, you know, my lesson that, you know, happened with plantable. Afterwards, when I got the opportunity of starting the business again, it kind of almost happened by accident again. And, you know, I took it, I mean, there’s obviously I worked hard for it. It didn’t come easily. But yes, there is a lesson here about seizing the opportunity. And whenever it presents,

Karen Yankovich 5:32
well, and you know, what, and it and it is, what I love about it is that there had to be some level of confidence, or at least enough confidence to say, I’ll figure this out. Right? And I will, I’ll do that. And that I think, is really what speaks to a successful business venture is having the confidence to, to not wait until you have every single solitary thing figured out. I mean, 100%, I definitely don’t want people jumping into things that they’re not ready to do. But at the same time, you’re never if you wait to become everything to be good. And listen, women, as women do this more than men, I think we have to have everything has to be ready before we say okay, and sometimes that just gets in a way, right?

Xenia Muntean 6:13
Yeah, I can’t agree more with you. And I think it’s also about confidence, but it’s also about courage. Because times in confidence is again, something that we women struggle quite a lot with, especially when we’re extremely young, I still struggle with confidence, and you know, just building, building my confidence and building myself, that’s, that’s something that I have to do every day and growing my confidence is extremely challenging. Even now with, you know, everything that I’ve done, that’s still something that I need to work on. But courage, you know, courage to jump into something encouraged to, to just, you know, courage to realize that you will figure it out, eventually. And this kind of braveness and is probably one one thing to, you know, one lesson to keep in mind.

Karen Yankovich 7:02
It’s amazing. So tell us a little bit about your journey, then. So what, you know, so you’re doing this for other other people. And I’m assuming at some point, right, something was going on in your head, like, there’s got to be a better way. Right. So tell me tell us a little bit about that.

Xenia Muntean 7:17
Yeah, sure. So what happened was that I had this digital marketing agency, and I was building a lot of what we call in the industry, social media calendars, editorial calendars. So they keep that planning what you know, my clients are the brands are going to publish on social media in the next couple of weeks or in the next month. And I felt like the entire process of building those calendars, which was usually happening in like, very clunky spreadsheets, and there was a lot of back and forth over email on what that spreadsheet needs to contain. And a lot of feedback gathering and the approval process with the clients was very fragmented. And I felt like that entire process was just a lot of time was being wasted on inefficient processes and a lot of miscommunications with the client. And I realized that there must be a better way of doing things of collaboratively producing those editorial calendars and coordinating around content. And that’s kind of how plantable, the idea of plantable was born just out of pure necessity and kind of scratching my own itch. And yeah, together with my co founders, we both planning to do just that, to improve the way marketers work together on social media content and social media campaigns. And we’ve been doing that for the past four years, actually, I’ve been working with hundreds, thousands of teens, actually across the world, mostly in the US. And in the UK, helping them just simplify the way they work simplify the way they collaborate on content. And during this the past six months, we you know, this time has been incredibly important for efficient collaboration. And we had Yeah, we had to work with a lot of teams that suddenly, you know, had to go remote, and they suddenly had to figure out how to make it work. So yeah, we’ve been very busy.

Karen Yankovich 9:15
Yeah, oh, my gosh, I love that you’re saying that because I think that, you know, we are we really have to recognize that things have shifted and times have changed, right? And good for you that you’ve recognized that and are stepping up into that space to help people like me, because, you know, like, here’s the thing that i think i think that you know, as an entrepreneur and as someone who understands exactly what you’re doing, and I want to explain it a little better to you, I want to explain a little better, you know, I struggle a little bit with I want to you know, and not not anymore, but as I was building my business I was struggling with I need some support. But the hardest part about getting support as an entrepreneur with your marketing is having your team get your voice, right.

Xenia Muntean 9:54
Yes.

Karen Yankovich 9:55
And also I also did some of this work as you know, when I first started out I was doing social media. management for companies. Similarly, you were, and I would say to my clients all the time, if I don’t get your, if I have off the mark, you need to tell me, like, this isn’t you criticizing me, it’s hard to get your voice. And the only way I’ll know that is if I get feedback from you. And you know, otherwise, I’m just going to keep going. And if we’re off the mark, then this is never gonna work. So it’s so important, especially in the beginning, to have a way to communicate that, right just because, you know, just because I say things out loud, doesn’t mean I like to see it that way. Maybe, in my social posts, or, or even, you know, I was finding things like as the world as the world becomes more of digital, I also feel like it kind of becomes like a little smaller, right? Like, I have my, you know, Jill, Jill, who a lot of the people that was in this podcast are in my programs. No, she’s my online business manager. She’s so much more that to my business. She lives in London. So it’s the English language isn’t an issue, but sometimes the culture is, and she wouldn’t know that. And if I see something, I have to say, No, no, no, I would never, you know, there’s a disconnect with that here in the US. And we can’t say that like that, right. So it’s so important to have a system to kind of communicate around those kinds of things. Because if you’re not communicating around that, then there’s just a lot you’re setting yourself up, I think for for having more problems than you need to

Xenia Muntean 11:25
100% I think feedback is extremely crucial. Whenever you’re, you know, building your own image or building your own online presence, and you’re working with other people to do so. Just creates better ideas, in the end, more diverse ideas, just, you know, brighter ideas, whenever, you know, more people are involved in the process on one side, on the other side, it just gives, you know, the person who’s you know, in charge of things, either if it’s a client, or if it’s a, if you’re building a personal brand, like, you know, potentially you are doing in your own case, it just gives, you know, a lot of peace of mind that everyone is aligned around what it should look like, what it should sound like what type of content needs to be built. It just aligns everyone and you know, gives some kind of like democratic control over over, you know, the output of that particular brand. So I can’t agree more with you. I think, you know, feedback is extremely important. I think feedback in the marketing world hasn’t really evolved since email, and Google Docs. So that’s what we’re trying to, to do to just, you know, set the ground floor for a different way of feedback, a more collaborative and a more visual way,

Karen Yankovich 12:39
I really want you to dive in and tell everybody a little bit more about plantable. But before we do that, I want to just kind of recognize that if you’re listening to this, and you’re an entrepreneur, or you’re, you know, you’re building out your business, you’re stepping up to a new level, you know, building a team to support you to leverage your time is, is one of the most important things that you can do. And, you know, there’s all kinds of different ways to do that. But without investing in things like this tool, or, or like any, you know, without an without a plan to invest, to build your team, you’re gonna run out of gas personally, right. So if you’re at the level where you’re ready to move from six figures, to multiple, six figures, to seven figures, to you know, building a team is, is got to be a part of that plan. And this having tools like this is going to set you up for better success. And that’s why I wanted to talk to Xenia today, because I think that we need to hear this, we need to hear it like especially women, we need to hear that we don’t have to do it all ourselves. Right, that we can get help. And that, you know, sometimes we sometimes I listen, I do this, I get it. And using it, I’d love to hear your your take when I say this, you know, it’s quicker if I just do it myself, or if I do it, you know, it takes me longer to rewrite things than it does to just do it myself. So we get stuck in that and that gets in our way of growth. So tell me what you think when you hear that?

Xenia Muntean 14:05
Yeah, I’ve heard that so many times. And I, honestly, you know, I’ve been doing it also, you know, in the back. I did it in my Yeah, you do. Right. Yeah. So I think you know, the problem with this is that, first of all, it’s kind of a bit of a sign of not trusting the other person if you do you know, like just jumping over them and not letting them do the work, right. If you have someone that is helping, you know, you with with content with work with, you know, business, whatever. I feel like if you just jump over them and do it yourself and not give them feedback and not you know, contribute with productive constructive criticism around their work. I think it’s kind of like a sign of not trusting them. But also it’s, it’s not helping them grow. It’s not helping them learn. If you don’t give feedback if you just, you know, rewrite it yourself, redo it yourself. Then on the other hand, if you don’t grow your team If you don’t, you know, delegate, if you don’t, you know, bring more people on board, it’s all going to be centered around you. So what happens, you know, whenever you have to go on vacation what happens, you know, if at some point in time, you can’t do that stuff, you know, if you centralize work too much, or knowledge in your business too much around yourself, that’s just not scalable, I think in the end. So think there’s a lot of issues with keeping too many things around yourself and not either delegating or teaching other people giving feedback and helping them go so that they can do that particular work that you’ve been doing even better than you in the future.

Karen Yankovich 15:39
I love that. I love that. So we kind of jumped into saying, you know, talking about plantable, without really telling people what it is. So why don’t you describe a little bit? what plantable is,

Xenia Muntean 15:49
right? So remember how I told you that we were working with spreadsheets to plan editorial calendar, and then

Karen Yankovich 15:55
which by the way, I’m still doing.

Xenia Muntean 15:57
Yeah, that’s okay. That’s okay. Sometimes it works.

Karen Yankovich 16:01
Yeah, it’s, I really love the idea. I definitely think I’m gonna give plantable a shot. By the way, when we’re done with this conversation, cuz diving in just doing research before this, I was like, why are we not using this? Which, let me tell you, I talk to a lot of people. So that says something in and of itself about how cool this tool is. And as you describe it, I’ll tell you where the spaces are, that I’m looking at this going this is this is awesome. I love this. So

Xenia Muntean 16:22
I love it. I love it. I need to hear Yeah. Okay, so and the idea is that we replace the spreadsheets for planning the content. And then we replay the emails for the entire coordination and the conversations around content. So implantable, you can create posts for social media, and they book pixel perfect the final version on social social media. So basically, live previews of how your content is going to look like on social on Twitter, Facebook, LinkedIn, and Instagram, which is really amazing, because it gives you a very visual way to work on content. And also, you know, kind of avoid, you can avoid any miscommunications, because if you have multiple people involved in the process, and you’re working in spreadsheets, you’re relying on everyone else’s imagination to guess how that content is going to look like Indian, then there’s dozens of formats of content or social, and so implantable, you can just see exactly where you’re going to get in the end, you can collaborate in a very productive way around posts, you can plan them, you have like a very nice calendar, where you can see you know, how your entire content efforts are going to look like for the next week, or for the next month, I have an Instagram weed. So you can see you know, how your content is gonna look like in a very, you know, Instagram, specifically out. There’s an approval system if you have approval processes in place for your team. So it’s basically, you know, an end to end workflow to organize yourself as a team around your social media output. And yeah, that’s kind of you know, plantable in a nutshell.

Karen Yankovich 17:55
So okay, so you, you plantable works with Facebook, Twitter, Instagram, and LinkedIn,

Xenia Muntean 18:01
the majors. Yeah.

Karen Yankovich 18:03
So does it. So do you have the native integration with Instagram? Or does it have to get pushed out a schedule and pushed out?

Xenia Muntean 18:09
Yeah, that’s a good question. So it’s on natively at the moment. It’s like a push notification on your mobile phone. But yeah, that’s actually something that we’re currently working on. So that’s the next thing on our roadmap.

Karen Yankovich 18:19
And how about stories? Does it does it integrate it all with stories?

Xenia Muntean 18:23
Yes, Yes, we do. So in the same way you plan and collaborate on regular posts, you can do the same with with stories for Instagram.

Karen Yankovich 18:30
Awesome. How about… Do you know LinkedIn has stories now, at least in the US, and which I mean, which has happened, you know, very recently. So yeah, LinkedIn is is a tough integration. I’m impressed that you have it in the first place. Because I know that that is not easy.

Xenia Muntean 18:46
Yeah, it’s a very hard one, their API is not as developed this with the other platforms. And we don’t have stories for LinkedIn yet. But that’s, you know, again, something that we’re looking forward to potentially adding in the next quarters.

Karen Yankovich 19:00
Awesome. Awesome. Great. So one of the so here’s what I want to hear about. And this is the interesting thing, when I saw your, when I was looking at your plans, you talk about infinity posts, hmm. Right? So tell it tell everybody what that is.

Xenia Muntean 19:15
So infinity posts means that we do not limit the number of posts you can create inside plantable. So if you’re okay, if you’re on a paid plan, you basically have unlimited number of posts, you know, how other plans Okay, other social media platforms have like maybe 100 posts a month that you can create, inside, you know, your your account, so we do not limit the number or the amount of posts you create an inside bannable because we think, you know, you should create as much content as you know, you think your brand your brand needs.

Karen Yankovich 19:46
Got it. Yeah, got it. Cool. So, so is there a way to reuse content Once you’ve created it?

Xenia Muntean 19:52
Yes, actually, yes, we do have a reposting option, where you can, you know, go on the platform and if you really enjoyed a specific Post, you can actually, you know, reuse it again. So we don’t necessarily have like the Evergreen post, because we feel like just automatically rescheduling a post doesn’t give you the opportunity to actually tweak it as much as you would want to. So the content is not identical. And there’s, you know, actually policies in place, especially on Twitter for, you know, not abusing the Evergreen tactics. And so yeah, but we do have a way of kind of, like recycling content,

Karen Yankovich 20:29
beautiful, beautiful, because, you know, there is a lot, especially with images and things like that, you know, we want to be able to reuse some of this stuff, not Yes, you know, repurpose things in different ways, especially for things like, you know, if you’re a content creator, like this podcast, you know, we create a bunch of content around each episode. And, you know, we we send out content for a long time ever, forever, in many ways, you know, back to old episodes, which is really interesting, which is something I really hadn’t expected, really, when I was doing my podcast that we would be having listens to every single episode every single month. Right. So

Xenia Muntean 21:02
that’s interesting, we should do it. And that actually, you know, sparked an idea. We should do that more often for my own podcast as well. Yeah, not recycling content as much as possible.

Karen Yankovich 21:12
Yeah, it’s well, because you know, why? I mean, listen, and you know, well, what’s that? Let me ask about this. When I am using plantable, can I tag? Like, if I’m creating content for this podcast? Can I tag you in the content as it goes out? as its pre scheduled?

Xenia Muntean 21:28
Yeah, yeah, you can, you can obviously do that, especially on Twitter and LinkedIn, with Facebook, you know, it’s more, it’s like harder the brain. Right, right. Give you like, people names more like pages, rather than raise your profile. But on the other platforms? Yes, for sure.

Karen Yankovich 21:43
This is awesome. This is beautiful. So you know, thank you so much for doing this for people like me that have, you know, listen, we were entrepreneurs, and I like to have a tight team not have, I don’t want to have 100 people, you know, that work. For me, it’s hard. And you know, it’s, it’s enough to do what we’re doing. Right. So having tools that can really streamline our back end and our work is, is really an important part of our growth. And I know that that’s the same for my customers, you know, and obviously, we focus a lot on LinkedIn here. So I love that you are able to schedule and schedule content out to LinkedIn, I spend a lot of time live in LinkedIn. And I encourage everybody listening to do the same thing. But you know, our podcasts go live every Monday, I don’t need to remember every Monday to share a post that says Did you watch this week? Did you listen yet, right? Like that’s kind of stuff that can get scheduled. So it’s not like, you know, we don’t want an AI kind of overall marketing plan, we still need to be in it right to be marketing. But at the same time, there’s lots of stuff that we can automate, so that we

Xenia Muntean 22:45
There is definitely so much tedious tasks that can be taken out of your marketing work. So I can’t agree more with you. Like you can’t automate creativity and you definitely need some kind of like human touch. And your marketing plans don’t need to be you know, people need to feel and they’re going to feel, you know, if it’s too automatic, but at the same time, a lot of the stuffs like, you know, like you mentioned, you know, do you watch the episode type of posts, those can be automated and they should be automated. You know, your mind doesn’t need to be busy with remembering to post stuff. It should be busy with strategies and new ideas and creativity.

Karen Yankovich 23:26
So what is the what is next for plantable?

Xenia Muntean 23:30
Whoo, that’s a good one. What’s next? So then what’s next for us? is we actually just went through a big big rebrand and and launched a new website completely completely new website from scratch that we’ve been working on for the past year. And is Yeah, it’s kind of like a good time to reflect what’s next for us. And I think the next frontier for us is to expand into ads because we do have you know, we have a good head start with giving people the power to collaborate on organic social. So now the baby next frontier for us is to help them do the same with paid posts with paid social. So you know, that’s kind of like the big next thing and we’re very excited to

Karen Yankovich 24:20
that’s exciting.

Xenia Muntean 24:21
Yeah.

Karen Yankovich 24:22
And what about what’s next for Xenia? Do you have anything? Like I know it’s a crazy world right now. We’re not running flying around the world anymore speaking and things like that. But what’s Is there anything exciting coming up in your world?

Xenia Muntean 24:34
Oh, that’s that’s a good one. I think I take it just step by step nowadays. You know, honestly, this entire last, you know, this year has been so crazy. They just showed me that. You know, sometimes Yeah, it’s just finally if you plan in this period of time, I feel like just taking it one step at a time is the best I can do right now. And taking care of my you know, mental health and Yeah, trying to just trying to connect more with people that are close to me and what, whatever virtual ways as possible. And yeah, just I go hiking quite a lot during this period of time to investing a bit more and myself, and my personal development is probably the big next thing for me. Just doesn’t sound that big. But during this period of time, that’s like, huge.

Karen Yankovich 25:23
No, I I agree, I think and you know, here’s the deal. I can tie this all together. tools, like plantable allow us to do things like go hiking, right? Yeah, because it gives us It gives us a little bit, a little bit more free time, right. So. So I love that sr, you have shared a code with our audience, we’ll put it in the show notes, so that we can get a discount. And I believe the code is good girls get rich and you just go to it’s plantable.io. Right?

Xenia Muntean 25:49
Yeah, yeah, that’s kind of

Karen Yankovich 25:50
Planable.io, and if you register with the code, goodgirlsgetrich, you get a you get a nice sweet discount on your first couple of months. And and check it out. I’m definitely going to check it out. And I thank you for for what you do for for people like me and for coming on the show and sharing it with everyone that’s listening.

Xenia Muntean 26:07
Thank you so much, Karen, for having me on the show. I really enjoyed talking to you.

Karen Yankovich 26:11
So wasn’t Xenia Amazing. I’m so impressed at people that are so confident at such a young age. Even if she wasn’t confident she really just dove in and knew what she wanted and made it happen. So I surely wasn’t like that when I was in my 20s busy raising babies and not really having the kind of confidence that she had. So I hope that this inspired you maybe if if you have daughters or sons of that age, you can share it with them as well. Because it really is inspirational. And you know, I’m always here to support you and anyone that’s in your world as well. We have besides this podcast that we offer every single week as you know many of the episodes we do our training episodes, hopefully you’re subscribed so you know that we also do a free on demand masterclass where you can check that out at karenyankovich.com/masterclass. And it’s just a great way to just get a dive into a lot of the things we talk about here on the podcast. It is complimentary, it’s on me, just so check it out. If you have some time. It’s karenyankovich.com/masterclass. And I’d love to know what you think about that as well. So hopefully you’ve already taken a screenshot of this show on your phone or whatever you’re listening to and shared it on your social media. If not, you can still do this. All right, and then make sure to tag me and I’ll share it with my audience as well. I will see you back here again next week with another episode of the good girls get rich podcast.

073 – How to Use Social Media for Local Business

Learn how to use social media for local business in this week’s podcast!

This week’s episode of Good Girls Get Rich, I interview Deborah Smith, founder of JerseyBites.com, an online publication covering the food and restaurant scene in New Jersey since 2007. Karen and Deborah discuss the importance of leveraging the community for your local business, as well as ways she helps small businesses grow their local brand through social media and content creation.

 

We are joined by Deborah Smith is the founder of JerseyBites.com, an online publication covering the food and restaurant scene in New Jersey since 2007. Her marketing agency, Foxtrot Media LLC., specializes in social media management, Facebook and Instagram ad campaigns, photo and video creation, review generation, and more for restaurants and other businesses. Through JerseyBites.com, Deborah leverages the highly engaged foodie community she has cultivated for over a decade on social media to help restaurants grow their business. She is also the author of The Jersey Shore Cookbook, a collection of 50 recipes from 50 beloved shore restaurants.

 

 

#GoodGirlsGetRich

We want to hear your thoughts on this episode! Leave us a message on Speakpipe or email us at info@karenyankovich.com.

 

About the Episode:

We’re focusing all on local businesses here today, and how better to learn about using social media for local business, than from someone who works to help market local restaurants?

Here are 3 important tips from Deborah when it comes to leveraging social media for your local business:

 

HAVE GREAT CONTENT

 

Since Deborah helps local restaurants grow, she focused on the importance of great food pictures! I mean think about it, how can you market your food on social media if

  1. You don’t have any pictures of the food
  2. The pictures of your food aren’t attractive
  3. People can’t tell what your food is??

 

This applies to so many businesses in how it’s extremely important to have high quality, attractive visuals for your brand, whether it be photo’s or videos!

 

This day in age, our phone’s can take amazing quality photo’s. To leverage social media for your local business, invest time in training of your social media team to take high-quality, attractive photo’s that stand out from your competition.

 

**Quick tip: make sure you stay consistent in posting. Even periods of 2-3 days of not posting sends a message that you’re not a business that is invested in it’s customers. You don’t have to post a thousand times a day, but make sure you stick with a set schedule! Also be mindful to give your audience information when they are most likely to see it! i.e don’t post last nights dinner special the next morning!

 

INCORPORATE THE COMMUNITY

 

You’re a local business, therefore it’s important to cater and highlight your community through social media! Before heading out to take pictures of your customers or post someone’s comments, it’s important to take a few things into consideration:

 

  1. Do you have their permission to be photographed?
  2. Do you have their permission to be re-posted?
  3. Is the content on brand?

 

Engagement from the community is also extremely important. Did someone leave a comment on your post tagging a friend saying they should try a dish? Respond! Is someone mentioning they missed out on a great dish you just posted? Offer them a discount to come in and try it! Making the community feel loved on social media from your local business can easily turn into a butterfly effect. One happy customer can lead to their recommendation to a friend and so-forth.

 

INVEST IN FACEBOOK / INSTAGRAM ADVERTISING

 

A quick tip would be investing in Facebook / Instagram advertising to leverage social media for your local business. It’s extremely efficient and cost effective at targeted by geo-location and pin-pointing your ideal customer. However you can’t just throw money at a post and expect it to work for you. Have a plan when it comes to your budget and strategy.

 

From here, you want to make sure you strategically create the content so the customer wants to come in and engage. This is where you can highlight special promotions, events and new products from you business. Each piece of content should answer 3 questions:

 

  1. Why does the customer need my business?
  2. What problem am I helping my ideal customer solve with my business?
  3. How can I attract the customer to my business?

Episode Spotlights:

  • Meet Deborah Smith, founder of com (4:43)
  • What led Deborah to create her famous, Jersey Shore Cookbook (7:23)
  • What led to Deborah creating her own business and blog, jerseybites.com (9:20)
  • How local businesses can incorporate social media tools (16:22)
  • How Deborah works with clients to produce and use content that benefits then (23:22)
  • Should you take a personal brand approach to the clients you work with? (25:25)
  • How to incorporate clients customers into the content mix (27:35)
  • What’s next for Jersey Bites (29:47)
  • Find Deborah on social media and visit her agency website (33:04)
  • New Jersey “foodie things to do calendar” (33:33)
  • Best thing to invest in as a local business (34:27)

 

Episode Spotlights:

  • Meet Deborah Smith, founder of com (4:43)
  • What led Deborah to create her famous, Jersey Shore Cookbook (7:23)
  • What led to Deborah creating her own business and blog, jerseybites.com (9:20)
  • How local businesses can incorporate social media tools (16:22)
  • How Deborah works with clients to produce and use content that benefits then (23:22)
  • Should you take a personal brand approach to the clients you work with? (25:25)
  • How to incorporate clients customers into the content mix (27:35)
  • What’s next for Jersey Bites (29:47)
  • Find Deborah on social media and visit her agency website (33:04)
  • New Jersey “foodie things to do calendar” (33:33)
  • Best thing to invest in as a local business (34:27)

 

Resources Mentioned In This Episode:

 

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Stop Marketing Like it’s 1999!

 

I’ve been around the marketing block for a long time. In fact, I started my career at a phone company! Yup, New Jersey Bell. That name alone should hint at how long I’ve been doing this.

When I worked for New Jersey Bell, I was involved in helping business make decisions about the money they spent on yellow page advertising. I saw small businesses, plumbers, body shops, retail stores–ALL spending thousands of dollars per MONTH. Remember flipping through a phone book (a phone book?!) and seeing all of those “AAA Alarm Companies” wanting to be first in the alphabet? Did you know that placement equated to thousands of dollars per month (in 1980’s dollars!)

Time and time again, those same businesses are unable to see the correlation between a plain marketing budget and a marketing budget for digital marketing. It drives me CRAZY because it doesn’t have to be so difficult. In fact, I’ve spent years working to make it not just LESS difficult, but to make it PLAIN and SIMPLE.

You do NOT need a $10K per month budget today for digital marketing, but you do need some kind of budget. No matter how good you are at what you do, you’ll be out of business fast if you’re a “best kept secret” with little exposure. Digital marketing can prevent that from being your outcome.

 

Don’t believe me yet? Listen to some of these statistics.

  • 95% of online adults most likely follow a brand via social networking
  • 71% of consumers who have had a good social media service experience with a brand are likely to recommend it to others
  • There are 1.65 billion active mobile social accounts globally, with 1 million new active mobile social users added every day.

[Tweet “Stop Marketing Like it’s 1999! #GetSeenBeHeard”]

New times bring new trends and new ways to reach your target audience. THIS is why your competitors are seeing massive success. They’re moving with the times, planning, and budgeting for visibility in the ways that deliver results. More visibility leads to more customers, more customers leads to more profits.

Here are a few of many considerations that you might want to budget for (depending on your market):

  • Facebook post boost
  • Full blown Facebook ad campaign
  • Social media assistant support
  • LinkedIn premium
  • Social media scheduling tools
  • Professional headshots

Or are you still trying to figure out exactly how to spend your marketing money and what approach will work best for your business? I can help. Join my free Facebook group, Get Seen Be Heard, and come chat. Ask questions, talk social media strategy, and spark game-changing ideas for upping your business’ success surrounded by a community of like-minded (not to mention, incredibly friendly) professionals. I’ll talk to you soon!

 

join GSBH Facebook group

 

 

Social Media vs Traditional Media – What’s Changing?

I think it’s safe to make the call that lately, social media is becoming its own subset of traditional media in more ways than ever before. While traditional media has its place, you know you can’t let yourself slip behind with changing times; it’s important to stay on top of trends so you can consistently reach your audience in the most effective way possible. 

When combined, social media and traditional media make for massive business visibility and exposure. But if you’re like a lot of people out there, making the switch from traditional to social can be overwhelming. So how do you even BEGIN to make that transition? Don’t worry–I’m here to help. But first, let’s talk about some of the ways social media is dominating the marketing space and how you can embrace the shift too.

Information Comes to You!

Unlike television news delivery where you sit down, turn on the TV, and watch to hear about stories, social media makes it possible for news to come directly to you on your computer or smartphone. Social media sites produce steady, up-to-date news on your feed in an instant–all you have to do is scroll through and read what you want to read. What’s even better is that social media presents the option to subscribe to news channels and have the news come straight to your phone in the form of a notification.

What’s the takeaway? Make your social channels valuable. Encourage your audience to subscribe to your social channels. Provide them with incentives to subscribe and run frequent time-sensitive deals or offers. They’ll want to receive information from their favorites businesses first, and you’re rewarding them for doing so. Works out for both parties!

Live Streaming is Changing the Game

Facebook recently came out with a commercial – yes, a commercial! It’s not often that you see social media sites advertising on TV, but this commercial encouraged use of their new live streaming.

Have you seen that notification on your Facebook app yet that says “so and so just went live!” yet? Yep, that’s it. That’s live streaming.

This feature can allow the normal person to jump on Facebook and report about anything while being live. People use this feature to show their Facebook users all kinds of things; for example, I’ve seen reporters live across the world talking with communities and SHOWING what the communities and lives are like. We’re on the scene when news is HAPPENING–not just when it’s being reported.

Many of these news stories aren’t breaking through traditional news sources because of the turnaround of many articles. They’re breaking through viral videos and viral news, straight from the sources and the people involved, not secondary sources. And remember, news is subjective. It doesn’t always have to be about large scale things in the country and overseas and politics etc. Local events are considered news as well.

While the average person can use Facebook live for just about anything, businesses are finding creative ways to use this as well. Whether it’s tutorials, information sessions, customer experiences (you name it), people are tuning in to watch Facebook live streams left and right.  My realtor clients are showing sneak peeks of upcoming open houses on live stream. Restaurants are taking you into the kitchen to meet the chef. Photographers are taking you behind the scenes of their photo shoots!

Jump on this fast for your business and be creative. People will tune in if you give them a good reason watch.

Increase of video content

Typically, news shows last an entire hour, which mean if you want to hear the story about a certain subject, you either have to wait until the end or you might miss it right in the beginning.

That’s why video content is taking over the news industry. People can easily go on to the Facebook site of a news channel, look at a headline, and choose whether or not they want to watch it. From there, you can get a news story that you actually want to watch in about 2 or 3 minutes.

Not only is video content good for spreading news, but this taps into Facebook Live; people can view the entire amount of time you spent live, even after you finish recording.

Are you catching my drift? If not, let me break it down: it’s a great medium for your business when you want to show your audience your “news”. If someone can’t catch you live at that moment, they’ll be able to see it later on in their own time.

Video content is also capturing the younger generations. If a news story is too long or takes too much of their time, they’ll tune out and not want to watch. That means faster is better. People ”want it now”. Are you still sitting down to watch the news uninterrupted? Providing shorter clips in the form of videos on your timeline is a more 21st century solution to the always-on-the-go generation.

If you have more to say that can’t fit into the shorter video, you can still direct them back to your site to read an entire article or watch a longer video in more detail. But trust me– shorter will perform better.

[Tweet “How YOU can utilize the power of social sharing”]

How YOU can utilize the power of social sharing

Now let’s implement this into your business; here are my quick tips.

  1. Provide value to your customers. Share info about how your business can help people. Share events and activities that your customers and followers can benefit from knowing about. Interact with your customers on social media, because it will show up on their pages and spread news about your business to their friends and followers. It will also help you connect with your followers!
  2. Listen to your followers. Figure out what they want and deliver information they want to hear. Retweet sources about your niche and target audience. People visit and use your business because they want something from you, so give them information they need, for free. Social media is a goldmine for free advertising; if you give your audience what they want, they will give you want, which is a strong customer relationship, and business!
  3. ALWAYS double check your sources… And then double check them again. With the power of social media and people having their own voice to speak out, stories can be misleading with wrong or unreliable facts. Make sure whatever you share comes from a largely reliable, ethical source that fact checks.
  4. Build connections. Networking with individuals who are educated about topics you support is a great way to bring exposure to your business. Work with them, gain from their knowledge, and give them something in return (for example, a feature in your store or on your website through social media). Both of you will gain coverage on social and a wider targeted audience.

With all of this being said– make sure you don’t do this INSTEAD of using traditional media. Social media is not a replacement; it’s a necessary supplement to your marketing strategy that will help you fully reach your target demographic. For the most influential positioning above your competitors, you have to do both. Find the balance and run with it; it won’t be long before you start to notice benefits.

Comment below! Tell me how you are using social media and traditional media together. I love hearing YOUR stories! And don’t forget to join my free Facebook group, Get Seen Be Heard; come ask questions, talk social media strategy, and spark game-changing ideas for upping your business’ success surrounded by a community of like-minded (not to mention, incredibly friendly) professionals. I’ll talk to you soon!