117 – The Power of PR with Amanda Berlin

This week’s episode of Good Girls Get Rich is brought to you by Uplevel Media CEO and LinkedIn expert, Karen Yankovich. In this episode, Karen interviews Amanda Berlin and discusses the power of personal relations.

Amanda Berlin helps entrepreneurs step into their presence, create a story that inspires others, and spread their message in the media. She’s also the host of The Empowered Publicity Podcast.

#GoodGirlsGetRich

We want to hear your thoughts on this episode! Leave us a message on Speakpipe or email us at info@karenyankovich.com.

About the Episode:

There’s tremendous value in having great public relations (PR) and growing your following. Amanda Berlin shares with us in this episode why it’s so important and how you can make it happen.

Telling Your Own Story

You’re the one in control of your story, so you should be the one telling it. You, a small business owner, should be showing the world who you are and what you do in your own voice. As you share this authenticity with others, your platform and following will grow.

How to Grow Your Platform

Growing your platform and following might seem like an overwhelming task. In reality, it’s quite simple. You just need to employ the grassroots techniques Amanda teaches. Start by making genuine, personal connections.

When someone shares an article that connects with you, reach out to them and tell them why you liked it, then share it with your audience. It builds their visibility while helping you make a genuine connection. Reach out to someone you want to get to know and extend the offer for them to join your podcast. Try to join other podcasts. Make connections at conferences. The list goes on.

By building better PR and growing your following, you’re positioning your business for success.

Episode Spotlights:

  • Where to find everything for this week’s episode: karenyankovich.com/117
  • Introducing this episode’s guest, Amanda Berlin (2:19)
  • Amanda’s journey (4:11)
  • The character building of transitioning from corporate to owning your own business (6:26)
  • The power of PR (8:16)
  • How to start building a relationship with the media (10:03)
  • The definition of PR (10:44)
  • The shift in publicists’ jobs (12:08)
  • Use your own voice to tell your own story (13:20)
  • How to make a pitch to publicists (17:04)
  • Why you should build a platform (23:10)
  • Having the confidence that you know your stuff (33:55)
  • The don’ts of PR (34:33)
  • How to find out more about Amanda (40:04)

Resources Mentioned in the Episode:

Help Us Spread the Word!

It would be awesome if you shared the Good Girls Get Rich Podcast with your fellow entrepreneurs on twitter. Click here to tweet some love!

If this episode has taught you just one thing, I would love if you could head on over to Apple Podcasts and SUBSCRIBE TO THE SHOW! And if you’re moved to, kindly leave us a rating and review. Maybe you’ll get a shout out on the show!

Ways to Subscribe to Good Girls Get Rich:

Read the Transcript

Karen Yankovich 0:00
You’re listening to the Good Girls Get Rich Podcast Episode 117.

Intro 0:06
Welcome to the Good Girls Get Rich Podcast with your host, Karen Yankovich. This is where we embrace how good you are, girl. Stop being the best kept secret in town, learn how to use simple LinkedIn and social media strategies, and make the big bucks.

Karen Yankovich 0:24
Hello there. I’m your host, Karen Yankovich. And this is Episode 117 of the Good Girls Get Rich Podcast. And this podcast is brought to you by Uplevel Media where we teach primarily women but lots of cool guys also heart-based, relationship-based LinkedIn marketing, especially in these times where we’re doing a lot more networking virtually This is even more important. And today’s topic with Amanda Berlin. This was recorded before we were self-quarantine and while we were still out and about more than we are now. And it’s an interesting topic because I think it’s more relevant now than ever Amanda and I talk a lot about PR and press and how to reach the media and how to really use the tools that are available to us like our social media tools even right to get more publicity to get more visibility for our brands and for our business. Amanda share so many cool things, I can’t wait for you to hear this. So remember that if you know we love to hear from you. So if you love this podcast, if you’ve listened before, or if you just want to share with your audience that you’re listening now, please take a quick screenshot, and pop it up on your stories or your social media. Tag me I’m @karenyankovich. And let your audience know that they too should be checking into this right about now. And then I’ll be sure to share your posts with my audience and we all get more visibility that way. And that’s how we all lift each other up. So I’m always grateful for that and I’m grateful for you. And you know all of the LinkedIn marketing that I teach, or a lot of the LinkedIn marketing that I teach has a PR spin my course my she’s linked up course has a PR training in every single Module because I want you to know how to do this. I want you to know how to use LinkedIn to build relationships with people that can get you a ton of visibility. And you don’t have to be Oprah for that to be the case. And Amanda and I had a great conversation about that, and I can’t wait for you to hear it. So tune in and check out Amanda Berlin. So we have Amanda Berlin with us today on the Good Girls Get Rich Podcast, and after more than a decade in the New York City Public Relations world, Amanda Berlin now uses her pitch powers for good. She helps entrepreneurs step into their presence create a story that inspires others and spread their message in the media. Amanda has created a library of template guides and trainings and works one on one with clients to guide them to strategic storytelling and media relations based on our 12 years of experience guiding strategy for major brands in the corporate world. Amanda and her clients have been featured in all types of media from Business Insider to Entrepreneur on Fire from WNYW Fox Five to bustle.com. She’s the host of The Empowered Publicity Podcast, and loves arming soul-powered business owners with ideas and skill set that they need to go from hidden industry gem to recognizable trusted expert. Amanda, I’m so glad you’re here. We’ve been trying to make this happen for a while now. So I’m so glad we finally made this work.

Amanda Berlin 3:14
Thank you so much for having me, Karen. I am also thrilled. Yes. You’ve been on my radar for eons.

Karen Yankovich 3:21
Yeah. And we like Amanda. I don’t even live far from each other. We have some mutual friends. And somehow, we’ve just never really managed to connect more than this. But that hopefully will be changing.

Amanda Berlin 3:30
I have a feeling it will.

Karen Yankovich 3:31
Yeah, yeah. So there’s so many things I wanted to dive right into here. But one of the things that if you guys that are if you’re that listening heard me talking about in her bio, I, you know, I definitely offer templates and things like that in my LinkedIn training, but it’s harder to do that on LinkedIn. Because on LinkedIn, it really needs to be personalized, right? You really want to be in initiating conversations with people from like, what what is the common interest that you have? So I hope that you guys ears perked a little bit when Amanda talked about today. Because I know that’s one of the things she’s really known for. Because I think in her world templates are beautiful thing and they can make your life so much easier. And I love with it that she brings all this experience to this. So tell tell us, tell me, tell us a little bit first about your journey. What? What made you kind of shift from New York City PR to running your own business the way you do?

Amanda Berlin 4:21
Yeah, awesome. I’m so happy to dive into that. I do want to make one comment about templates. Because, for me, the purpose of a template is just so you don’t have to start from that anxious blank page scenario with the blinking cursor of death.

Karen Yankovich 4:35
Mm hmm.

Amanda Berlin 4:37
I also, as you do subscribe to this notion that everything really needs to be customized and personalized. So I just want to know, you didn’t know that I’m on that bandwagon as well. But templates provide you with a jumping off point.

Karen Yankovich 4:53
I agree. I agree.

Amanda Berlin 4:54
And the template really, just to kind of segue into the question that you asked me. It really was born I have this sort of 10,000 hours of study that I had to do in the way of actual work. in the corporate world where I was in my last job in the corporate world. I’m the editorial director for a niche firm that specialized in getting our clients coverage on television and on the radio. And so as editorial director, I was tasked with meeting with the client and discussing with them their messages, the product that they wanted to get out there, what they wanted to say about it, who it was for all of that, and then coming up with a story that actually kind of melded their messages a little bit into a story that would be palatable for the media. So we had these two competing interests that we needed to take into account and then you So from there, I realized after many hours and probably a year so however many hours is earned a year, I realized that that wasn’t something you know, creating a story that a consumer audience or even you know, your consumer audience, whether you’re a business to business, business or business to consumer business your audience really wants to hear is not something that everyone knew how to do. And pitching the media also is not something that everyone knew how to do, which is obvious, but it was not obvious to me at the time. So that’s really where my transition to my own business kind of happened. And in that in between time was, it was gutting. It really was was so challenging, as I’m sure anyone who has made the transition from corporate to entrepreneurship can also attest to it’s a really unique and signature journey that builds a lot of character.

Karen Yankovich 6:51
Oh my gosh, yes. Oh my gosh, yes, I yeah, I have been there as well. And don’t you just want to like call the IT guy sometimes, you know, right? Where’s the IT guy?

Amanda Berlin 7:00
Right, like totally right. And there were moments where I was walking down the street in the city, really feeling anxiety ridden. And so I used to lead it and saying to myself, well, do you want to go back to the cubicle, you can go back to the cubicle if you wanted to go back to the cubicle. And the answer like, even though it was so dreadful and so hard at times, in the beginning, was always, unequivocally No, I’m sticking this out, I’m gonna make this work. And I had a ton on my plate at the time just to give a you know, personal snapshot. I was a new mom, I had, you know, literally I, I got laid off from my corporate job in January 2012. And I had my daughter The following year, so and I was also the breadwinner for our family. So everything was really riding on me figuring this out. And I still was, you know, probably, in retrospect, a little bit naive and stupid to consider. This is the way to go. But it um, it definitely built an interesting story and I really feel like a warrior because of it.

Karen Yankovich 8:09
Well, you are, you are a warrior because of it. Oh my gosh. So okay, so so then your business. So I have to say that people like me that don’t have the PR background that you have are grateful for people like you who bring that skill to the rest of us. Because, um, you know, I know that you do work privately with people as well, but there’s just so many people, but you also the podcast, right? So I know that you share tons and tons of tools and things on that. And there’s, I think the power of PR is really underestimated by many entrepreneurs, because they feel like you know, I’m just like this yoga teacher from, you know, Ridgewood, or I’m just this, you know, coach from whatever right like they don’t think that but you’re just like everyone else, you know, and then sometimes you’re sitting like, how many times have we been Have you been sitting with friends or whatever, and you see someone on TV and you’re like, I don’t want that. Like, why are they talking about this? Right? Like, yeah, or you see, you know, you see other you know, I’m, I’m sorry, I’m gonna be picking on you yoga teachers, but you see other yoga studios getting featured in newspapers and magazines, you’re like, Why? You know, my studio is so much better than that studio. And it’s because of the power of, of PR, in many cases, and, and it’s available to all of us. So tell us if, like, tell us if we wanted to Well, let me take a step back. So when I work with people around LinkedIn marketing, and, and my my strategy is always to get on the phone with people. I want you to get on the phone with people every single week in a really micro targeted way. But it’s not always and it’s almost never a problem. You know, it’s not always about just getting on the phone with people that could be clients. It’s about building relationships with people that can bring more value and cash into your business and sometimes its partners and other times. It’s the media Right. So what? So what is the for if we start to, you know, shift our thinking a little bit and think, okay, like if I really want to start building a relationship with the media, like, What do I do? How do I do that? What do you Where do you start people?

Amanda Berlin 10:15
Yeah, absolutely. Well, I you know, just to backtrack for a second, I think I think that people sometimes don’t even understand what PR actually is. And…

Karen Yankovich 10:26
Please tell us.

Amanda Berlin 10:27
Yeah, yeah. So like, we can look and say, like, Oh, well, that studio is getting great PR or that expert must have a great publicist. You know, Why else would they be out there, especially if their information is shoddy at best. But the fact of the matter is, you know, I think we need to look at the way all the ways that we’re interacting with our public and that’s really what PR is, is it’s public relations. It’s giving your public the opportunity to create a relationship with you, and so Media is one aspect of PR. But I work with my clients as I’m sure you do as well. And that a truly holistic way of being visible, that utilizes all the different ways that they can create an experience for the people in their audience for their public. And so when people work with me, they’re looking at media as one aspect of that. And yes, we talk about all the mechanics of pitching the media and creating relationships with journalists and reporters and influencers, decision makers podcasters, all of the above. But we’re also looking at all the other ways that you can connect with the public who’s really searching for you. And a lot of times it is through these very grassroots organic means of connection like collaborations and alliances and like speaking and hosting events and bringing people together. Some of these are actually the faster track to getting new clients into your business, whereas new Media actually serves the purpose of positioning you as an expert more so than these other tactics.

Karen Yankovich 12:06
Wow, I love that. So let me ask you like to just dive go a little, like take a little bit of a detour for a second. Has that shifted? Do you think that that’s shifted the the true publicists job? Because, you know, 10 years ago, you had a publicist and the published publicist had relationships that you know, with journalists or with people that could get you in front of people, but now, you know, we can build some of those relationships on our own. So how is that shifted the traditional PR publicist type role?

Amanda Berlin 12:37
That’s a good question. I don’t think that the publicist role has really shifted all that much. There’s certainly a place for publicists out there. I think that we as solo entrepreneurs, or as small businesses are waking up to the fact that yes, we can make these connections ourselves. And a publicist or a traditional PR firm is actually cost prohibitive. It wasn’t it A system that was not built for us. So we need to be learning the skill of our media outreach and creating these kinds of connections in the media if we want these opportunities, because many of us are not going to hire a publicist, and on a philosophical level, I’ll just add for from where I sit, it’s not best. It’s not in service of our message and our mission and vision in our businesses, to have a third party out there telling our story for us. We need to be out there using our own voices. putting our own stories out there being our own publicists, because journalists actually want to hear from us they want to hear from the source they they are burnt out on hearing from all the publicists and I mean, as a podcaster. You probably get pitches, I get pitches from publicists, it does not mean as much as it actually I kind of disregard When I hear from a publicist because I’m like, this person doesn’t care about my show, this person who agree this, this talent does not listen to my show. And it’s not, you know, more often than not, it’s not the right fit. However, when an individual reaches out to me, they’ve listened to the show. They know what they can provide in the way of valuable content to my audience. And that’s someone that I’m going to book.

Karen Yankovich 14:22
Yeah, yeah. Well, that’s interesting. You know, my personal practice around this has actually shifted, this is this will be like, somewhere around Episode 111, or 112, or something like that. And so we’ve obviously been doing this for a while now. And, you know, initially I was I had an application, a guest application, and I put, you know, and I and I sent it off to people, but I found that that really didn’t provide my listeners the best shows when I was interviewing people that I really didn’t know and wouldn’t know anything about. So I honestly would even if I’m getting pitched if it’s if it’s by somebody we at least have some kind of mutual connection. Like if you take the time to build a little bit of a relationship with me first or understand what the message is around my podcast, that I mean, if you just come to me cold, I say we don’t accept guest applications right now. They’re the guest applications are closed for the moment. And we have most of our interviews are people I meet somewhere or I’ve developed a relationship with in some way, shape or form, because I think those conversations best serve my audience, because I want my friends on, you know what I mean? You know, so, so that speaks to exactly what you’re saying. Right? Like, it speaks to exactly what you’re saying. And it’s funny because as somebody who likes to get speaking gigs, you know, I that gives me a little bit of a headache, because it would be really nice to write a check to somebody and say, just like, tell me who to talk to this week, you know, right, but, you know, that doesn’t really always work that way. Okay. So let’s just say we’ve got, you know, somebody who, you know, is one of somebody that listens to this show, and implements a lot of the tactics that they’ve learned here and starts to build relationships with, you know, to me, I think they’ll be interested local journalists like one of the things I teach in my courses, you know, go on, like we both live in the New York metro area, which by the way, makes it a lot harder because it’s the biggest in the world, right, though, right? I live somewhere else, right. But there’s a there’s a couple of New Jersey business publications.

Amanda Berlin 16:20
I like when a client tells me they live in like Memphis. I’m like, the best.

Karen Yankovich 16:25
Right? I know. But I routinely go, yeah, I routinely go to the business publications in New Jersey. And I go to the search bar, and I type the word LinkedIn in and I look to see who’s writing about it. Because I want to make sure that I am on their radar, right? I don’t reach out, reach out to them and say, Hey, I saw your word about LinkedIn. And I want you to know me, I will share that article on maybe on LinkedIn and tag them or connect with them and say, Hey, I just saw this article you just wrote, you know, I’m local. I’m in New Jersey. I teach LinkedIn. I love this and I’m sharing it with my audience. Like nice thing, right? And that’s how it starts. That’s where it kind of starts, but comes from like just doing a little bit of research on my own. But let’s say we’ve done that, right. And now we want to pitch them like, what do you what do you do?

Amanda Berlin 17:10
Yeah, so I love this, this starting point of, you’re basically creating a warm lead, where you share their content. You know, I would drop an email and say, like, I love this piece that you wrote about blah, blah, blah, I, you know, this point is something I never thought of before Great job, whatever, you know, whatever. It may be something specific that you, you know, one short, specific takeaway, so that you’re in their inbox, if you can find their email. And then from there, you know, hopefully they respond. They’re like, Oh, thanks so much, you know, whatever. And then from there, I think you can reach out and be really, you know, somewhat informal about it and say, Hey, I had this idea. I know you write about LinkedIn, would you be interested in a piece about and then try to write the head Blind for them the way that you might see it in their publication? Because so often they that that just works. They’re like, Oh, wow. And she even wrote the headline, the way that we would have written it. I have gotten that kind of feedback in the past.

Karen Yankovich 18:15
Oh!

Amanda Berlin 18:16
Yeah. But that what you’re doing, like the why the reason why you should do it that way, or the the reason behind that is that they need to be able to see it in context, they need to be able to see how this will seamlessly fit into the content that they’re already creating. So if you, you know, you write it in the tone that I’m sure that you’ve heard this, if you’ve listened, if you’ve, you know, done any sort of research about pitching in general is like you want to mimic the tone that you see in the publication. If you’re writing if you want to write for someone, you want to even mimic the tone that you would hear on a podcast if you’re writing, you know, writing a pitch to a podcast. So from from that warm lead, you can say, you know, I had this Idea wanted to run it by you would you be interested in a piece on blah, blah, blah, insert headline here. And then you would just give them like three bullet points that they might expect to see in that piece. So you could say in the, in this article we could talk about and then give them three bullet points. And I think, you know, you need to make the distinction. You want to kind of dissect the publication a little bit and see if they have journalists that do all of the reporting for them, or if you are pitching yourself as a contributor. So there are two different roles that that you want to take a look at it with my clients, we sort of dissect which is the best approach based on who, the client, you know who they are, who the client is, but then also, you know, what’s the best route for the publication? You know, does it make sense for the client to be featured for you to be featured, meaning they write the article about you, or does it make sense for you to have Write the article because you want that byline and you want the credit, the credibility that comes with that they’re both they both provide you with different types of credibility, but you need to decide what you’re going for. So that your pitch kind of articulates that.

Karen Yankovich 20:15
Interesting. So would you just do some research on the publication and see like, just based on the publication and what you want to contribute, like which Avenue because some publications might not even accept guests?

Amanda Berlin 20:26
Yeah.

Karen Yankovich 20:27
You just do some research?

Amanda Berlin 20:29
Yeah.

Karen Yankovich 20:29
Is there like, so how would you do that? Like, Is there like a place you can look to see if they…

Amanda Berlin 20:35
Mm hmm. So sometimes they will have writers guidelines, which indicates that they are open to guest submissions, meaning you can write for them. So you could you could just simply Google the name of the publication and writers guidelines or submission guidelines, and see what comes up. You can go to the contact page and see you know, what kind of forms they might have or You know, they might have like submit an idea to us and like it’s a form on the website. That’s fine. For information gathering purposes, I would always opt to go the route that you described and try to connect with an actual person who works at the magazine. The other thing is to, you know, just kind of look at the content, like, you know, you were really onto something when you were saying that you follow all the people who write about LinkedIn, in your local business publications. So if they’re the ones that are writing about it, they may be more likely to utilize you as a source, as opposed to as opposed to recruiting you to write for the magazine. You know, it all depends. It also depends on what your goals are. And this is where I start with all of my clients, what are your goals in getting publicity or being more visible, so like, let’s say your goal is to is to publish a book like a traditionally published book down the line, then you want to be seen as a contributor who is writing within your own voice in the publications that are meaningful to your audience there, that’s how and how an agent or a book editor then would be able to see like you have the chops to write, and that you’re also cultivating your platform and building your audience that way. If you’re looking to be seen as a thought leader and an expert, then being featured having the reporter write about you and cite you as a source or, or do a profile of you is so much more powerful because it’s someone else has like, deemed you worthy of being covered in this way. Does that make sense?

Karen Yankovich 22:41
It does make sense. I love that. And you know, what I like about that, too, is that you’re doing pre work to make like, if you’re looking to write a book, that’s a big undertaking, right? whatever you can do to, you know, to kind of create the path to success, a week, a month or A year or two years ahead of time, you know, how awesome is that? Right? Like it puts it gives us more control of our destiny, I feel like.

Amanda Berlin 23:08
Absolutely. I mean, frankly, if you want to publish a book, you have to be building your platform in advance. There’s I have a client who is a really prominent thought leader in the field of behavioral economics. She’s a, you know, kind of a lone female voice in that in that realm. And she has a really distinct point of view. She has a podcast, and we connected her within with an editor Actually, I connected her with a friend who is in the publishing world and that person connected her with an agent, which is the first step is to get an agent to be interested in your topic and help you write the proposal and then they present it to an editor who would purchase it on behalf of a publishing house. The agent loved her was so interested in her point of view and her voice and her topic, but would not take her on until She built her following. So building your following being visible and doing that publicity PR profile building platform building work ahead of time is absolutely essential.

Karen Yankovich 24:13
And you know what I, you know, I feel like there’s still people listening that are thinking, yeah, but that’s, I’m not there yet. And if that’s you, that’s thinking that I want you to, you know, I want you to stop and think i think that you are there now. Yes, if the most of the clients that I work with, they’ve never had publicity before, and it happens so quickly and so easily, because, you know, you said earlier, Amanda, when, you know, like, when I explain, like, you know, I look to see who writes on LinkedIn, and then I share their article, they almost never don’t respond, because they want people to share their article, right, like, that’s what makes them successful when they have more social media hits. So when I’m sharing their article and tagging them, you know, maybe even on multiple platforms They are absolutely going to respond to me somewhere like they are. And I mean, it almost never happens that they don’t I mean, I, I watched somebody recently, watch a TED talk recently. And I love the TED Talk. And I connected with the person there. And I shared it all over the place. And I connected with the person that that did the TED talk on LinkedIn. And the TED Talk has been seen by millions of people. And I just didn’t know this person before. And I. And you know, I don’t think she spent a lot of time on LinkedIn. But it was like a couple of maybe even a month later that she saw it. And she’s like, Oh, my gosh, this is so nice. Thank you so much. Now I’m building a relationship with this person. Yeah. Yeah, it’s not it’s not I didn’t you know, I didn’t reach out to her to ask her anything. I truly thought her message was so in line with what I teach that I wanted my audience to see her TED Talk. And she’s not a journalist. I’m just kind of using that as an example of how easy it is to think big, right? to think big and to really understand that these are Journalists news is 24 seven, they need us more than we need them. You know, I actually was on I wasn’t actually on the panel, I was speaking at an event in northern New Jersey last year. And there was so of course, in the New York metro area where the, you know, it’s the hardest market to crack actual, you know, media. And it was a panel of media, you know, people I know was, their names are like went out of my head, but it was like somebody that was on news radio ad somebody that was on like, so these are people that are well known in this area, right. And they’re, they’re journalists, they were they were the the, the on air people. Okay, so they were the honor people that were in a couple different places in in the New York metro area, names that are recognizable if you live around here, which I can’t remember as well that I can’t remember them, but, but nevertheless, what they said was, um, the question was, if I have a story that I think would be interested how what’s the best way to get it to you and unanimously, they all said tweet us. I was like, What Wow. Like I was even surprised by that, like unanimously they all said tweet us. And I was like, really kind of surprised by that. And you can tweet Oprah, right? Like I tweet anybody. Yeah. So, you know, do they sometimes have people helping them with their accounts? Of course they do. But will those good ideas get through to them? They absolutely will.

Amanda Berlin 27:20
Yeah, a lot of journalists will put their actual email address into their Twitter bio, because they do they’re looking for leads, they absolutely need good sources. And you know, I do want to speak to that person in your audience that you refer to who feels like I’m not there yet, because there’s so many easy grass roots, really aligned authentic ways to reach out to people that you know, whether it’s someone in the media or just someone you admire, who can help up level your, you know, uplevel your relationship and you know, get you into the next stratosphere of connections, you know, it’s absolutely worth reaching out because, you know, you pointed to it with the TED Talk example, Karen, people love your feedback on their work, especially the positive feedback. They love to be recognized and seen and understood for what they’re trying to do out there in the world. And that’s really the goal in everything that I teach my clients in the way of outreach is appreciation appreciating the kind of work that these, you know, essentially are all of the people that we’re talking about are content creators, you know, that these content creators are putting out there into the world, their blood, sweat, and tears, whether they’re a blogger, journalist and podcaster, you know, a lot of for a lot of them. It’s a labor of love. Journalists are not like the highest paid rock stars out there either. So, you know, they’re really putting their hearts and souls into this work. And so when someone emails them and in recognition of something that they did, it’s really meaningful and that’s a great way to start billing. In your relationships, so for the person who doesn’t feel like they’re ready, that might be the one thing to do to kind of dip your toe in is email someone you admire and just tell them you really appreciate their work.

Karen Yankovich 29:11
Yep. And share their work with your audience. Because that’s get they, you know, they’re I mean, I don’t know a ton about what’s going on in, you know, newsrooms and things like that. But I do know that, you know, if you if you see, like, just sticking with the TED Talks, for example, if you see a TED talk you like, the more a TEDx talk is shared, the better chance it’s going to get more visibility with Ted calm, right. So, so and that is just like, throughout the news, you know, people that whose articles are getting the most visibility are the ones that are getting the best articles. So they want that and they appreciate when we’re sharing their content with a bigger audience, even if it’s a week or a month or a year or 10 years later. You know, it’s get it gets them more eyes on their content, and that helps their career and that is just win win.

Amanda Berlin 29:57
Absolutely. I was speaking at a A conference in November, and I came off the stage and I came out from behind the, you know, the curtain or whatever it’s called. And this woman kind of gave me like the bum’s rush, like not the bum’s rush. She like rushed up to me. She ran up to me and was like, I heard you on Entrepreneur on Fire. And I was like, that was five years ago.

Karen Yankovich 30:22
Yes, yes, yes, absolutely.

Amanda Berlin 30:25
I will never forget that. Because she’s, you know, people need to be touched many times before they will remember you or be influenced by your work. And that was what she needed to connect with me Was she saw me speak at a conference and she had this memory of hearing me and Entrepreneur on Fire and now we’re now we’re buds.

Karen Yankovich 30:45
Right? Right. I will say I mean that is I can I’m sure we can sit here for another hour just talking about wins that people have gotten doing those kinds of those kinds of things. You know, on you know, being a guest on a podcast, having guests on your podcast all the time. Those things get you in front of a bigger audience, right? And the whole the whole idea of like, I have a client who’s a realtor, and I’m sure I’ve told the story on this podcast before, but he he read an article on NBCnews.com, about real estate and he’s in Washington State. And the journalist was in, you know, I think Maryland or something or Georgia, somewhere on the, you know, East Coast. And he saw the article. Now he looked like a free Look, he did his homework. He did his part by making sure to LinkedIn profile that positioned him looking like he was professional, or didn’t think they were just phonies. On his LinkedIn profile. He had a profile that really, he was my client, let’s get real, like they have no choice. So he he had a great looking profile. But he reached out when he saw the article, he connected with the journalist, tag, the journalist shared the article all over the place and said, You know, this is such a great article that ad Suzy blah, blah, blah, wrote and shared it everywhere. And of course, she connected with him and said, thank you so much for sharing that. I really appreciate it. One week later, she reached out to him and said, I have a question. Can I ask you? And he’s like, yeah, sure, it ended up being a full page article on NBCnews.com, I’m just quoting him, like just quoting him. So not only is it seen by 65 million people, which, if everybody, like, I want to be really clear, that’s awesome and fun, but that doesn’t necessarily put money in your pocket, right? But when he can say, as seen on NBC, number one, he’s winning the business over realtors that can’t say that. And number two, when he’s at a listing appointment, and the issue of pricing, house pricing comes up, and he can drop that article on the table and say, Well, when I was NBC’s pricing expert last month, he’s winning the business every time. Right, right. And it simply came from just serving that journalists and just building the relationship with somebody who talks about the things he’s expert and he’s a realtor in Washington State. You don’t I mean, he’s not Barbara Cochran yet, you know, so, but yet he keeps getting that kind of visibility and it could be you. It absolutely could Be you that’s listening. And it’s it’s as simple as doing that. And having the confidence to know that, right having the confidence to know that you know your stuff. And you’re you can confidently talk about whatever it is you’re expert in with anybody. And I bet you can, you just have to just have to build the relationships and be ready for those conversations to happen. I have another client who’s who just yesterday, responded to a request, an immediate request, and that was anonymous, and she didn’t know who it was. But she responded, you know, again, has a great LinkedIn profile and really positions herself well, and she’s the Mel Robbins show was flying out to New York City next week to be on the show, right? Like so, you know, we spent some time today talking about Okay, like, Are your ducks in a row on the back end? You know, what can you do to maximize this, this opportunity? Because great, the visibility is great, but, you know, Show me the money, you know, and she happens to have a podcast so I was like, great, your goal, more than anything else is to have them introduce you as you know, black Blah, blah, host of the blah, blah blah podcast. Like that’s your goal, if you can get them to do that on the Mel Robbins show, you know, that’s your when you know, and that will get you know, because you’re not gonna they’re not going to say and get on her email list by going here. They’re not going to say that, right. But you want to be positioned when you get these opportunities then to maximize them and whatever that opportunity is. It might be different in every case, but this is what can make huge changes in your business.

Amanda Berlin 34:27
Absolutely.

Karen Yankovich 34:28
So cool. All right. So we have gushed a lot about this a lot. Tell us a little bit. You talked a little bit about how we craft the pitch. I think I think that’s an important piece. You know, some of the things that I’ve been told, let’s maybe give us some don’ts. What don’t you do, too, when you want to when you when you’ve got an idea and you’ve got a couple journalists that you want to reach out to about this idea. What do you know what’s the best way you talked about how to do it? Are there some things like you like I know, for example, like one of the things I’ve heard is don’t include attachments include links Two things you want them to see, or anything’s like that, that you can share with us.

Amanda Berlin 35:04
Yeah. Well, so I think one of the operative words in the example that you just gave me is if you have an idea and you want to reach out to a couple of journalists with it, I actually don’t recommend reaching out to a couple of journalists with the same idea. You want to make sure…

Karen Yankovich 35:22
Kkay, so there’s a great, there’s a don’t right there.

Amanda Berlin 35:25
Yeah. Customize your idea for every outlet that you’re reaching out to. And by outlet, I mean, media property, you know, whether it’s a magazine or television program, or whatever it is that those are considered outlets in my book. You need to you need to customize your pitch your idea for every outlet, and especially if this is a scenario where you’re going for a byline, where you want to be the one to write the piece you actually it’s it’s against the journalistic ethics to pitch the same idea to multiple outlets at the same time, many outlets will not accept what they call simultaneous submissions, meaning you’re kind of pedaling this idea around to see who will bite on it. So you you just kind of it’s a best practice in terms of your thought leadership to develop a fresh idea that’s customized for every outlet, you’re going to pitch. And sometimes it is, you know, basically frowned upon to pitch the same idea across, you know, all these different outlets. So that’s one thing. And then the other thing that immediately came to mind is that, you know, just kind of tacking on to what we’ve talked about earlier, is create a relationship before you ever send a pitch. So don’t send a cold pitch, if you can avoid it. Take the time to research the person, try to find their actual email address or connect with them. You know, I know Karen, you would say LinkedIn is the place to find them. I think you can look on LinkedIn, you can look on Twitter it, you know, journalists provide a lot of good personal information on Twitter like…

Karen Yankovich 37:09
Yeah, Twitter, Twitter is Twitter seems to be the place that journalists hang out.

Amanda Berlin 37:13
It is the place that journalists hang out, you can get a sense for what they’re working on in the moment by following them on Twitter. And a lot of times, like I said, you will get a set you will get a very clear picture of who they work for, where to contact them, the kinds of stories that they’re working on. It’s a it’s a great research tool, whether you’re I you know, I have clients that are like, I’m not a Twitter, I’m like, you don’t have to be a Twitter. Just use it as a reuse it as a research tool. So, yeah, so go you know, go on Twitter and figure out who works for whom and find their email address, and start to build a relationship with them that way before you ever send a pitch if possible. And you know, especially with podcasts, I know podcasts are really Guess for a lot of small businesses. And I think that’s a good thing, because of all of the media podcasts are the ones that create the most intimate relationship between you as the thought leader and the audience, therefore, you know, more readily resulting in potential clients and connections. So podcasts are your focus, I think that’s a good thing and create a relationship with the podcaster. Because I know, I’m sure Karen, well, I won’t assume but I bet you would agree with me and that it’s so much better to hear from someone who is a listener of the show, who really understands what you’re doing, who knows how they’re going to fit in and what they can provide your audience as opposed to hearing from someone that’s just firing off a bunch of pitches in the hopes of getting on getting on some podcasts.

Karen Yankovich 38:49
Absolutely. And you know what, it doesn’t happen that often. So I will notice it. I mean, listen, I love when people connect with me that that doesn’t happen that often. It does happen where people connect me on LinkedIn and say they’re listening To my podcast, but I talked about LinkedIn. Right? So I think that I probably get more than the average podcaster of those. Which, if that’s true is sad, because I don’t get, you know, I don’t get 10 a week, right? And, you know, if you have a favorite podcast, like this podcast, or like Amanda’s podcast, or whatever the podcast is, why not connect with that? podcaster on LinkedIn, right, connect with them and say, I’m a big fan of your podcast, and then share some of their episodes and tag them when you share them. I would love that. I would love that, you know, and because that helps me my podcasts, get more visibility, I’m grateful for that. And if you and I pay attention to people that do that, right, I will notice you and that, you know, if you have a message now then then if you’re if you have a message that that you think could be relevant to my podcast, you know, I’m paying attention to you now versus I didn’t even know who you were five minutes ago.

Amanda Berlin 39:55
Yep. Exactly.

Karen Yankovich 39:57
Awesome. So Amanda, how can people learn more You so much was this this is there’s been so much good stuff I think in this show today. How can people learn more about you and the work that you do?

Amanda Berlin 40:08
Awesome Yeah. Well thank you so much for having me Karen and thank you for creating space for these kinds of conversations. I love hearing from any you know from from you guys from the audience, so please feel free to reach out to me. You can find me at amandaberlin.com, and that’s exactly how it sounds just like the city Berlin. You can go to the Connect tab and send me an email it goes directly into my inbox Tell me if you do take that challenge of doing that one thing of reaching out to someone you admire and telling them that you think their work is great. Tell me how that goes. You can also download a template guide for me at amandaberlin.com/templatedownload. It gives you the podcast pitch template that I kind of described in this conversation but it also gives you some To review success as well, so like a little media training self media training guide.

Karen Yankovich 41:07
Oh my gosh, that’s awesome. That’s awesome. Thank you so much. We love presence here. Very cool, very cool. So we’ll put all the links to all of this in the show notes on wherever you’re listening to this. But I hope that we’ve inspired you to understand that this is possible for you. And even if you just look virtual, once you get that first media hit, that is so fun. But the difference it could make in your brand, if you are a local business, and you have competition, and you’re the one that’s truly being able to say, you know, as soon as that could make a big difference in people’s perception of which you know, which drycleaner they should go to which yoga studio they should go to right which whatever, right so it we we Google to figure out where we’re going, you know, where we are, how we’re going to conduct our lives, right, make it easy for people to choose you and this is one of the ways to do that.

Amanda Berlin 41:57
Absolutely. Great points.

Karen Yankovich 41:59
All right. Thank you so much, Amanda, for being here. And I can’t wait to I’m going to download all your stuff.

Amanda Berlin 42:04
Thank you, Karen. Thank you for having me.

Karen Yankovich 42:06
Oh, my pleasure. Oh my gosh, I loved this conversation so much. We recorded this a few weeks ago. And it reminded me that I really need to connect with Amanda. So Amanda, if you’re listening to this, we really need to make that happen. Although we live in New Jersey, we might have to live on opposite sides of the world right now. Right? But, but it makes this conversation as I said in the introduction to this even more important, even more powerful. We are using online marketing tools even more now to reach the people we need to reach. And our brands are our stories, our messages are more important now than ever. Our digital footprint is more important now than it’s ever been. And this is the kinds of ways that you do that. So I hope that you love this by you definitely have to take Amanda up on her offers, download all the free stuff that she offered. It is amazing. I did it and I’m telling you it’s really really good stuff. For those of you that have been asking me for templates around LinkedIn. You know, I’ve been Push back on that a little bit. These are the templates you want to get. So check them out all the links to all of Amanda’s stuff is in the show notes. So thanks again for listening. Remember, if you want some help with your LinkedIn marketing, the best place to start is either by joining us in the Facebook group at Karen Yankovich comm slash Facebook group we do. It’s a LinkedIn tips group. We have conversations in there every day we can support you however you want, whatever you need, and also we’re doing we do weekly trainings, you can get free LinkedIn training from me at freelinkedinworkshop.com. So check that out as well. And we’ll see you back here again next week for another episode of the Good Girls Get Rich Podcast.

116 – Polishing Your Virtual Networking Skills

This week’s episode of Good Girls Get Rich is brought to you by Uplevel Media CEO and LinkedIn expert, Karen Yankovich. In this episode, Karen shares 3 ways to polish your virtual networking skills.

As COVID-19 has hindered our ability to network in-person, virtual networking is more important now than ever.

#GoodGirlsGetRich

We want to hear your thoughts on this episode! Leave us a message on Speakpipe or email us at info@karenyankovich.com.

About the Episode:

In-person networking is a great way to meet people you’d like to be connected with. But for now, until the COVID-19 pandemic passes, it’s important that you polish your virtual networking skills and keep making connections. Here are three ways to get started:

Improve Your LinkedIn Profile

LinkedIn is THE place to be for virtual networking, and making great connections starts with having a great LinkedIn profile. Take a look. Does your profile make the services you offer clear? Are you taking advantage of the “About” and “Featured” sections? Is your profile picture up to date? Listen to Episode 114 for more details on how to improve your LinkedIn profile.

Look at Your Existing LinkedIn Connections

When people attend in-person networking events, oftentimes they make many great connections, but they fail to follow up with those connections. Sound familiar? Now is the time to look at your existing LinkedIn connections, rediscover those people you meant to follow up with, and get on the phone with them.

Expand Your Network

While we can’t attend in-person events for now, that doesn’t mean you have to stop expanding your network. You still have the power to find new connections who belong to the same groups as you. For example, if you’re a member of a Chamber of Commerce, find people within that group who might be a good connection. Then, reach out to them on LinkedIn by letting them know you’re part of the same group and that you’d like to connect with them.

It’s more important now than ever that you polish your virtual networking skills. And as you start to use those skills, you might just be amazed at how many interesting people you’ll meet.

Episode Spotlights:

  • Where to find everything for this week’s episode: karenyankovich.com/116
  • Introducing this episode’s topic (1:09)
  • The benefit of online networking (3:12)
  • How COVID-19 might change our thinking (3:43)
  • Why you should polish your virtual networking skills (5:29)
  • How to improve your LinkedIn profile (9:09)
  • Look at your existing LinkedIn connections (11:51)
  • Expand your network (16:31)
  • Recap of this episode (19:56)

Resources Mentioned in the Episode:

Help Us Spread the Word!

It would be awesome if you shared the Good Girls Get Rich Podcast with your fellow entrepreneurs on twitter. Click here to tweet some love!

If this episode has taught you just one thing, I would love if you could head on over to Apple Podcasts and SUBSCRIBE TO THE SHOW! And if you’re moved to, kindly leave us a rating and review. Maybe you’ll get a shout out on the show!

Ways to Subscribe to Good Girls Get Rich:

Read the Transcript

Karen Yankovich 0:00
You’re listening to the Good Girls Get Rich Podcast episode 116.

Intro 0:06
Welcome to the Good Girls Get Rich Podcast with your host, Karen Yankovich. This is where we embrace how good you are, girl. Stop being the best kept secret in town, learn how to use simple LinkedIn and social media strategies, and make the big bucks.

Karen Yankovich 0:24
Hello there. I’m your host, Karen Yankovich. And this is Episode 116 of the Good Girls Get Rich Podcast. And this podcast is brought to you by Uplevel Media where we teach simple relationship and heart-based LinkedIn marketing, LinkedIn being the tool to building relationships with people that can change your business, your career, your life, your bank account forever, the perfect people. I don’t want you to have to talk to hundreds of people that are not valuable. I want you to learn how to be really micro targeted. Really get on the phone with people that can change so much in your business. So much in your life, heart-based marketing, right? Digital marketing with the human touch. That’s what we teach here at Karen Yankovich Land and Uplevel Media. So it’s been an interesting few months here, as I’m recording this, it is April 2020. And been self-quarantined in my house for a month now. And things have shifted a lot. And I’m going to talk a lot today on this show about what I’m talking about. A lot of it is my opinion. And you know, may or may not be what happens, but I want you to think about it. Because what we’re going to teach you on the show today, this is definitely a teaching episode is going to be valuable to you whether or not you know, what I think is going on, you know, kind of really happens. And again, this is not doom and gloom at all. I think this is really positive for us. Because I think what’s happened is, you know, not being able to leave our houses and go to networking events, go to conferences, I hate it. I love talking to people I love meeting people in person, but What it’s what this has made me do is kind of really refocus. I mean, I teach this stuff, you guys. So, you know, the fact that I’m saying this is kind of crazy, but it reminded me even more. So how important it is to be building actual relationships. Because here’s what happens. Let’s say you get in the car, and you drive to a networking event, which hopefully we’ll be doing again, real soon. Hopefully, if you’re listening to this episode in 2021, you’re thinking back and going, “Oh, my gosh, I’m so glad we’re over all of that now.” Right? You know, you go to a networking event, and I love that I’ve met some great people. I’ve made a lot of good friends, right? I spoke to somebody yesterday, who was a client who said, “I love this particular organization I belong to but it’s just a lot of people like me that like hanging out.” And I love that too. But that’s not business for me, right? So when you go to a networking event, often you meet people that are you love, and they’re not necessarily great business connections, but you love them and you build relationships with them. So but you know, you wouldn’t be going to the networking events, if you didn’t have a business goal in the first place, you have to talk to a lot of people to find the people that are the valuable people, the people that could really bring change in value to your business. Now, we don’t have to do that anymore. Right? Now we can cherry pick through the people that we say, you know what I’d like to get on the phone with these people. Because you know, we’re not walking into a room, we’re kind of looking at our screen and going right who’s valuable? Here’s what I think the reality is, as I’m recording this, it is, you know, the second or third week of April 2020. And we just don’t know they’re still talking about when the economy reopens. I think that, you know, I have no nothing to say about any of that. None of that is my area of expertise. But what I do think is even if we wake up tomorrow morning, and fairy dust sprinkled all over the country, and COVID-19 is gone, and the risk is gone. And we’re completely covered. You know, we know that that things have changed, which I obviously is not gonna happen, but let’s just say that happen even if that happens. And tomorrow, I think we’re going to think differently about the events we go to, at least for a while. And when I say for a while, I think maybe for a year, right? So for example, if there’s a conference that you’ve been thinking about going to, you might think, stop and say, You know what, I think I’m going to skip the 2020 one and go to the 2021 one, right? Because maybe you’re like, I, you know, if I don’t have to get on a plane, if I don’t have to stay in a hotel room, maybe I just won’t for a while, even if I can write even if the economy is reopened, I think that it’s gonna be a slow progression, to getting back to the things that are not as necessary as the things that are, right? So obviously, there’s things that are necessary to get the economy going, but you know, will you be as quick to book a hotel room for an event that’s an hour and a half away that then you might have before? You might say, “You know what, I can drive home and sleep in my own bed where there’s no germs,” right? Now, this might be germaphobe Karen talking here. So maybe You don’t think that way and maybe that won’t happen. But here’s the thing, I think it’s possible that it does happen. I think that hopefully business we get back to business soon, and the economy starts to thrive, and our businesses and our bank accounts are thriving. But even when that happens, I think it’s another progression to get back to the not mandatory stuff, right? The the the in person networking, and you guys, I love my chamber of commerce, peeps, I love all of the talk, I love having a microphone in front of a room, I just think that we’re going to that’s going to be a little bit slower to come back to where it was before, because we’re going to be maybe making choices to do a little, you know, a little modified social distancing, at least for an extended period of time. So that’s not a i’m not i’m not talking about that, like it’s a bad thing at all. I just think that that’s possible. And if so, I think it’s even more important right now to be polishing our virtual networking skills, because I don’t think that has to change Your business, I think it’s just going to change the way you network for a while. So what I want to talk about today is polishing up your virtual networking skills so that you continue can continue to build relationships with people that maybe you did before in person, and you’re doing more now virtually. Okay, so I want to talk a little bit about that on the show today. So if you love this show, you know what I want, right? You know, I want you to take a screenshot and share this with your social media tell your social media audience, that you’re listening to this episode, and that they should listen also. Okay, tag me, I’m @karenyankovich. And I will share it with my audience and that’s how we lift each other up, right? We want to lift each other up especially in these trying times, a rising tide lifts all boats, right, so let’s rise the tide together. How you can help me is by sharing this episode, a screenshot of it with your audience. I will then help you by sharing your post with my audience, getting us both some visibility right so cool. The shownotes and all the links we talked about in this episode, you can find at karenyankovich.com/116. That’s where you can also leave us a review and audio review in Speakpipe. Of course, you could leave a review, wherever you’re listening, that helps us, again, get more visibility for the podcast, but also, you know, dive in a little bit because we’ll know a little bit about what topics we’re getting good feedback on. And we could do more of that, right. So by all means, we love your feedback. Leave us a review on Apple Podcasts, or wherever you listen to the show. Leave us a review on Speakpipe where the links in the show notes, and let’s dive in. So whether or not you agree with me, I don’t care if you’re with me or not. Like, that’s not that’s just what kind of what I’m thinking. It’s still gonna benefit you to polish your virtual networking skills because I think we’re seeing the power of it now. Right? We’re seeing the power of getting on the phone with people in a very strategic way. I have done I have had conversations in the past few weeks with people I’ve known for years. people I’ve met at networking events. In fact, I met I spoke to someone yesterday about, you know, that I’ve met for years at networking events. And one of the things he said to me was, you know, I go to all of these events, but maybe I’m going to too many events because I’m not doing this. I’m not taking enough time to dive deeper into the relationships with the people that I meet at those events. Right? Can you relate to that? Can you relate to that? I’ve known this guy for years, this is the first time we actually had a Zoom call, and you know what, we’re gonna work together. I know, I can help him bring some profit to his business, and he’s gonna help me do some really cool things in my business. So why don’t we have this conversation a year ago? I don’t know. Right? I mean, I like I said, I teach this stuff. But I also need to, you know, be more consistent about implementing it my own business. So if you can relate to that if you can relate to going to events, and then not really seeing the benefit of that event, because you didn’t dive deep enough into some of the relationships with people you might have met there. Then this episode, is for you. So the first thing I want to talk about and you know, this is going to be LinkedIn focus, because let’s get real, this is me here that’s talking about this. The first thing I want to talk about is your LinkedIn profile, I want you to take another look at your LinkedIn profile. And just, you know, especially if you are still offer it well, especially if you do offer services virtually, make sure that that’s very clear in your profile, because people now are looking for that. If you help other businesses, run their business virtually put that in your profile, make sure that your profile like this is your profile is a living breathing thing, you can change it all the time. And if in a few months, that’s not valuable anymore, it doesn’t matter anymore, that you offer virtual services, then you can change it again. But at this moment in time, I want you to make sure that you’re adding into your profile that you offer virtual services. If you do, maybe you’ve you know pivoted to offering virtual services, then put that in there right, but update your profile. Make sure because now more than ever, people are checking you out online. And you have the opportunity to tell the world what you want them to know about you. But that starts with your LinkedIn profile. You know, I’ve got a ton of resources to help you with this. We do a weekly live workshop, freelinkedInworkshop.com. We dive into profile, among other things there. So check that out. If you want my help. We’re doing it live again for the spring of 2020. Who knows what we’ll what we’ll do after that, but Eddie, no matter when you go to that link, you will find our latest workshop on there. But right now, we’re doing this we’re helping you create your virtual presence and do some virtual net, you know, polish your virtual networking skills. So to do that, make sure that your picture is there because we want you know, as we’ve seen from doing, in my case, an uncountable number of Zoom calls in the last couple of weeks. You know, it helps, it helps to have a face to go with the profile. So make sure you have a great profile picture. Make sure you have a header image that also bring some life to your LinkedIn profile. Make sure you’re using things like using the featured section, which is an amazing new section on LinkedIn, make sure you’re using that section, make sure you have an About section that is compelling. And that tells me a story about you. And that makes me want to read it. Okay, take some time to create a great LinkedIn profile. This will make you stand out from the crowd. And this virtual world is pretty crowded right now. Right? So we want you to stand out from the crowd. So take some time to polish your profile. You know, you can also join me in my facebook group, which is karenyankovich.com/facebookgroup. It is a LinkedIn tips Facebook group, you can pop your profile in there and we can give you feedback on it right? So I can help you with this. But this is the time to take some time to create a great profile. Do it Do it your home, you sit in front of a computer, take some time to create a great LinkedIn profile. The next thing I want you to think about then is to look at your existing LinkedIn connections. And again, like walking into a room of 100 People were you know, 90 of them are lovely, but not necessarily going to help you with your business. I’m not looking for you to talk to every single one of your LinkedIn connections. What I am looking for you to do is to cherry pick, go through your LinkedIn connections, see who might be somebody that, you know, we’ve been connected for a while, I’d love to hear what this person is doing. Because there might be some opportunities to collaborate. It’s not necessarily selling your services. It’s about who are you connected with, that you might be able to have a conversation with, because maybe they can offer your stuff to their audience, right? Or maybe they would be a good client. Or maybe they could refer you to someone and say, you know, this is not something I’m looking for right now. But I really want to introduce you to my brother, Joe. But here’s the thing, you’re not reaching out to them and saying, hey, buy my stuff. you’re reaching out to them and saying, you know, Hey, Hey, Joe, we’ve been connected on LinkedIn for a couple of years now. We never really took the time to get to know each other. But I was, you know, poking through My LinkedIn network because you know, I feel like this is a good time to really get to know some of the people I’ve been connected with for a while and haven’t really built a relationship with and you’re doing some really cool things. I see you were featured recently in Forbes or I see you’re teaching some virtual classes now, how’s that going for you? I’d love to hear more about that. That’s the kinds of introduction that I want you to an introductory opening that I want you to do with your LinkedIn network, your existing LinkedIn network, so go through if you’re using Sales Navigator and I did will also link to it was a two part series are mainly been a three part series that we did on how to use LinkedIn Sales Navigator, it is by far the best tool I pay for every single year. So it’s a great tool and it allows you to narrow down the search of your first degree connections so that you’re not sitting there paging through them. But I do want you to read the profile. So it is a little bit of like I say tedious, but know that there’s no magic wand. You’ve got to go through it, you’ve got to read their profiles, especially if you want them to get on the phone, I don’t want you to send 10 canned messages to people, that nine of them are going to know it’s candid, not respond to you. So maybe you get one phone call, I want you to send three kids three messages that you have really dove into their profile, and really personalized that message. Because again, you don’t know until you get on the phone with someone if they’re if there’s value. But the more you, you know, the more pre work you do and research you do on these people before you met, reach out to them, the better shot you will have a number one getting them on the phone because you’re personalizing the message. And number two, getting on the phone with people that you know, you’re like, Oh my gosh, this is gonna be amazing. I can’t wait to talk to this person, right? But here’s the thing, you’re not on that first message to them. You’re not saying let’s talk you might if it’s somebody that you’ve known for a long time, but it’s really like I’d love to hear more about that and then if they respond, maybe your next messages Do you have a couple minutes to jump on? The phone or jump on a Zoom call, okay, I wouldn’t make I wouldn’t go straight for the phone call, unless it’s somebody that you know, you know, or that you think will be responsive to that, but put yourself in their place. Yes, you’ve been connected for a couple years. So technically, it’s a warm-ish connection, but they still don’t know you. So I still wouldn’t go straight for the phone call. Because at the end of the day, we’re all on LinkedIn to grow our businesses. But we don’t want to feel like we’re being pitched all the time. So you want to make sure that you genuinely are interested in what they’re doing. Maybe you can truly introduce them to your audience, right? Maybe you’re doing videos, interviews with people now and maybe they there’s a possibility that it’d be a good person here to interview right? Who knows, this is the time to dive deeper into those relationships. And I know, when you see the power of this, you’re gonna keep doing this even six months from now, when maybe the economy is open, but you know, you may be still doing a little bit less in person networking than you might have been a year ago to understand where I was going with that. So you know, you’re at existing LinkedIn network, now’s the time to go through it and see who you may want to get on the phone with. And maybe you just say, here’s what I’m doing. Who do you know? Who do you know, is a great question to ask on LinkedIn? Because you know, listen, we’re not we’re there to network, we’re there to build our business. It’s not like Facebook, or Instagram or Twitter, where it’s part personal and maybe part business, depending on your business, right? LinkedIn, it’s all business. So it’s okay. I mean, it’s not okay to be pitching people all the time. But it’s okay to have a business focus and say, here’s what I’m doing. Who do you know? All right. And then the last piece of this is to think about expanding your network, I would love to see you building your network by 5 to 10 people every single week, and I normally say five people, but now that you’re locked in your house, maybe you could even do 10 I don’t want you to do more than that. Because I’m not looking for you to have this big giant network of people. You don’t do anything with. You know, hopefully, you’ve gotten from this podcast already, that I want you on the phone with people right. So who made You belong to a chamber of commerce. Okay. And again, let’s say there’s 1000 people in the member directory, you’re sitting in front of your computer, ma’am, while you’re catching up on your neck while you’re watching Netflix, right? So So grab your laptop, open up the member directory, and again, cherry pick, if business coaches or your industry if insurance agents or your industry if sales organizations are good contacts for you look to see who those people are. You’re not these are people you’re not currently connected to, but you have a warm connection being that you’re both members of the same chamber. So now your connection request to them says, you know, hey, Sally, my name is Karen and I, we’re both members of this Chamber of Commerce. But I don’t know that we’ve ever actually met in a meeting and looks like we’re not going to be meeting at a meeting anytime soon. So I was kind of poking through the member directory to see who I thought you know, I’d like to get to know more. And it looks like you’re really doing some cool things. I’d love to be connected to you here on LinkedIn. That’s it, drop it there. Okay. But again, Sally’s likely to accept that connection request because you gave her a reason to say yes. You’re not just saying, Hey, we have connections in common, right? Or hey, you look like you’re a pretty cool, you’re saying, We’re both members of the chamber, I joined the chamber to meet more people, and you’re somebody that I think I’d really like to meet, but have never made the time. We’ve somehow that’s never happened yet. So let’s start by connecting on LinkedIn. Okay. I can give you 50 examples of other warm networks you can do this with In fact, I did a whole podcast about this. And I’ll share that in the show notes to where you can find other warm networks to do this with. Okay, maybe it is maybe you spoke at a conference. And there were other speakers at the conference. You can say, Hey, you know what, six months ago we were both speakers at this blah, blah, blah conference, and we never actually made time to get to know each other. But now that I’m sitting here with a little bit of extra time on my hands, I came across some of the stuff you were doing or I watched the replay. Play of your talk or something. And it was, you know, really, it was really intriguing. I love that you talk about this and this, I talked about this. And this, I’d love to get to know more about you. Let’s start by connecting here on LinkedIn. Right? Or maybe you weren’t a speaker at the conference, maybe you just went to the conference, you know, these warm connections, real, give people a reason, five to 10 a week, because, again, I want you to ultimately get on the phone with these people. And if you do this to 20 or 30 people a week, you’re not going to be able to, you’re going to overload yourself. And I don’t want that I want this to be simple, consistent, but simple. Okay, so the three things we talked about here are ways that you can polish your virtual networking skills is one, first and foremost, take care of that profile. Because in the next two things we talked about, you’re going to have much more success with those. If you have a profile that positions you as somebody they want to get to know right and that’s on you. That’s on you. Create a great profile. Let me help you join the Facebook group. Watch the webinar. You know, join me for the workshop. All the links are in the show notes. Number two, go through your existing LinkedIn connections. Who is it that you want to get? Pick the top five people you want to get on the phone with this week and customize a message to them. That is gonna that there’s a no brainer, yes on their part. Right. Make sure you’re telling them why you love what they’re doing. Make, you know, don’t be as authentic as you can and genuinely be looking to support them as well. Don’t just be looking for a way that they can give you money. Okay, when you LinkedIn is the place to for the best use of LinkedIn is for those collaborations. You absolutely will meet people that will ultimately hire you, okay, if you do this job if you do this job, right, but start by offering them value. And then the third thing is continue to build that LinkedIn network, but do it with your warm networks. Okay, if you belong to networking groups, look and see are you connected to them all on LinkedIn, maybe it’s even like a bi group or something and there’s six people in there that, yeah, you’ve met but you’ve never been connected to them on LinkedIn. And when you connect with them on LinkedIn, you see that they, you saw something about them you didn’t know before, maybe that’s valuable. I can talk about that forever. And again, I did a whole podcast on that. So I’ll share that here as well. But that is how you start to polish your virtual networking skills. And whether or not you feel comfortable in a month or two months or six months. as comfortable as you did six months ago going to in person events. These are skills that are still going to serve you well because once you see how powerful this is, hopefully you’re going to continue to do this even when you are going out and networking in person because of this, my friends is why I love LinkedIn so much. So for me as much as I hate what got us here. I love the lightbulb that’s going off in so many of my clients heads and so many of my contacts heads about how this really just get on the phone with people thing really works right. So I love that and I can’t wait to see that light bulb for you. I can’t wait To hear how this works for you. So if you love this episode, remember, I’d love for you to take a screenshot of it, share it with everyone, you know, now is the time for everyone to be doing this, right. So share this wide, share it all over the place that helps me you know that I want to help you as well. So I will do everything I can to get you the same visibility. I want you to stay safe and happy and healthy and thrive through all of this and I know that you can. And I hope that you take me up on my offer to help you join the Facebook group happy to look at your profile, they are joining the workshops, share this stuff and let’s lift each other up so that we are thriving as we go through this, this crazy spring of 2020. And when we’re on the other side of it that we still learn, we take with us the lessons that we learned unexpectedly as we are emerging through this event. I will see you back here again next week for another episode of the Good Girls Get Rich Podcast.

112 – Pivoting Your Business Amid COVID-19

We’re experiencing an unprecedented time as the Coronavirus (COVID-19) stops the world in its tracks. It’s important that you know how to pivot your business during this season.

This week’s episode of Good Girls Get Rich is brought to you by Uplevel Media CEO and LinkedIn expert, Karen Yankovich. In this episode, Karen discusses how you can pivot your business amid the pandemic.

#GoodGirlsGetRich

We want to hear your thoughts on this episode! Leave us a message on Speakpipe or email us at info@karenyankovich.com.

About the Episode:

We’re living in an unprecedented time in our modern world as the Coronavirus stops the world in its tracks. During this season of life, it’s important you pivot your business, even if it’s not forever. What are some of the changes you should make? Glad you asked!

Your Responsibility

As your visibility grows, your responsibility grows. The more people that work with you, follow your program, listen to your podcast, read your blog, or follow you on social media, the greater responsibility you have to guide them through this time. You might not know it, but a lot of people who work with you or follow you look up to you… you might not even know them!

Instead of being flippant about the events around us, model what should be done for the greater good. Wash your hands, stay home as much as possible, and stay safe. Even if you’re not in the high-risk category if you catch the COVID-19 virus, there are others who are. You don’t want to be responsible for spreading the virus to them.

Check Your LinkedIn Profile

During this time as more people are working from home, you gain more networking opportunities. Instead of walking around the office during a break, people instead might be networking online.

Is your LinkedIn profile an accurate representation of who you are? Does it express to others how you’re here to support them? As you shift your focus on how your business can be there for others amid mass quarantine, so should your LinkedIn profile.

Remember, your profile doesn’t have to stay changed forever. Once the world returns to normal, so can your profile.

Focus on Supporting Your Current Tribe

Growing your network and client base is important and invaluable, but it’s easy to forget about the network and clients you already have. Instead of putting most of your focus on making new connections, find new ways to support your current network connections and clients. Often, they can be our biggest assets.

Learning to adapt to the COVID-19 pandemic can be difficult, but we’ll make it through this unprecedented time together.

Episode Spotlights:

  • Where to find everything for this week’s episode: karenyankovich.com/112
  • A recap of Podfest (2:33)
  • Introducing this episode’s topic (6:59)
  • Things need to shift amid COVID-19 (9:54)
  • Your responsibility during the pandemic (10:28)
  • Why you should check your LinkedIn profile (13:15)
  • Focus on how to support your current tribe (15:06)
  • Recap of the episode (18:42)

Resources Mentioned in the Episode:

Help Us Spread the Word!

It would be awesome if you shared the Good Girls Get Rich Podcast with your fellow entrepreneurs on twitter. Click here to tweet some love!

If this episode has taught you just one thing, I would love if you could head on over to Apple Podcasts and SUBSCRIBE TO THE SHOW! And if you’re moved to, kindly leave us a rating and review. Maybe you’ll get a shout out on the show!

Ways to Subscribe to Good Girls Get Rich:

Read the Transcript

Karen Yankovich 0:00
You’re listening to the Good Girls Get Rich Podcast episode 112.

Intro 0:06
Welcome to the Good Girls Get Rich Podcast with your host Karen Yankovich. This is where we embrace how good you are, girl. Stop being the best kept secret in town, learn how to use simple LinkedIn and social media strategies, and make the big bucks.

Karen Yankovich 0:24
Hi there. I’m your host Karen Yankovich. And this is Episode 112 of the Good Girls Get Rich Podcast, and this podcast is brought to you by Uplevel Media where we teach simple relationship and heart based LinkedIn marketing that gets you on the phone consistently with your perfect people, people who you can’t wait to have opportunity to chat with so what we basically teach here is digital marketing with the human touch. And that actually is in that we’re gonna explore on this episode. So that’s actually kind of cool. So just so you know if you’ve listened before or if you love what you hear today. I love to hear from So make sure that you subscribe to The Good Girls Get Rich Podcast on whatever podcatcher you listen to podcasts on. And we love when you give us some feedback. So you can either leave us a review on Apple podcasts, because that helps us apps with our visibility, but it also helps us understand what’s landing with you what you love, and what so we know what to do more of right. And there’s also a link in the show notes to speakpipe, where you can leave us an audio review. And honestly, you could give us an audio message, you leave us a message on whatever you think you want us to know about. Maybe you’ve got a great topic or a great guest for us for the show. Leaving us a message on speakpipe is a great way to get that information to us. And then we can hear your voice, we can respond. It’s kind of a fun way to communicate. Also take a quick screen share of this episode on your phone and let your followers know that you’re listening to this episode. And what we’ll what I’ll do then if you tagged me, I’m @karenyankovich across all social media, if you tagged me then I can share it with you my followers, and that gets us all more visibility right? I appreciate you sharing letting the world know that you’re listening to the show. That gets me more visibility I in turn, would love to help you get more visibility as well by sharing the post that you shared. So when when right we love that, so just go to karenyankovich.com/112. You can see the blog for this page. You can see the link to speak pipe. You can see all the notes on this. We’ve actually started adding transcripts so that if you want to read the entire show, you can do that. So yeah, we’ve kind of gone all in on this. You know, to kind of start to dive into the topic of this week. I actually spent last week at Podfest Multimedia Expo, which is a which was a gigantic conference in Orlando, Florida. And it was such an amazing show and every time I go to a podcast conference, if you guys are interested in doing a podcast definitely check out the upcoming podcast conferences in your area. There’s some there’s conferences like Podfest, which are people come from all over the world to that but there’s lots of local conferences as well. So check those out. I definitely always go to the one in New Jersey, which is Indy pod con, which is coming up in September 2020. So I’m looking forward to that. But anytime I go to these podcast conferences, I really get all kinds of great new ideas for my show. So hopefully you guys will see some new things coming up in the show, as I process all of that. But I wanted to talk a little bit about my experience at Podfest, not the conference itself, because the conference itself was amazing. So there’s lots of ways you can hear all about the great things at the conference. But you know, what I teach is how to leverage relationships. So what I did for this conference, and by the way, I’m you’re going to be seeing a lot more of this for me because I loved, loved love doing this. What I did was I built a little mastermind around the conference. I brought people together Friday, the conference didn’t start till Friday night. I brought people together Friday, I might even bring them together earlier, moving forward. Just a small group of people that I then worked with personally through the conference to help them build relationships with the people. That they came to the conference to meet either whether they were the speakers, and it doesn’t have to be a podcast conference, right? It can be any conference, but really thinking about who are the people that are also at this event, that could be the people that can be the catalyst for change in your life and in your business. Right? Often we go to these conferences, and there’s such a whirlwind. We don’t even really make the time to make build relationships with the people. And I have to tell you, I, I because I built this little mastermind around it, I was so focused on my people and making sure that they had success, that I actually kind of didn’t build the relationships in some cases that I wanted to build around the conference, but you know, listen, live and learn, right? So I really loved the way doing that. Were taking a small group of people through the conference, and helping them understand who might be great guests for their shows, who shows they may want to be on as guests, right, because being a guest on other people’s shows, I could also build a lot of value into your business, who are the speakers that they want to meet? Who are the collaboration who can build great collaborations together, right? So really taking the concept that I teach in my digital courses in one on one and putting it into practice immediately at the conference, it was so much fun. It was so great. You’re totally going to see more of that, for me, actually had a suite at the conference. So I could bring my people up to the suite. We did masterminds on each morning, before the day started so that we could see how it was going, you know, and really dive in a little deeper. So really, really fun. But here’s the thing when the conference started, so this conference on Friday, and my friend Nicky Wilkes, which I will link to her website in the show notes. She actually came to this conference from the UK and one of the things we wanted to do when we were together and we had been masterminding for years and it never been in the same room together. But it was so fun to actually be in the same room with her. One of the things that we really wanted to do was put together in person workshops where we could work together. So that was really one of our goals. And on Friday and Saturday, we started talking about that. By Sunday and Monday. This is when things started to blow up with the Cronusvirus, with the COVID-19. And all of the challenges around conferences are being canceled. People were coming up to me at the conference saying, I’ve got a conference next week, their speakers are dropping right and left, do you want to speak at this conference? Ultimately, those conferences got canceled. So in that short matter of days, that pod fest was running. The world shifted on its axis for real. And, you know, I was hesitating a little bit about well, not hesitating. I wasn’t even sure what my role was in all of this. So I basically texted Nicky on Monday, and I said, we can’t be building an in person workshop in New York City in the next month. You know, people might not want even get on the subway, from uptown to downtown, right wherever we decided to hold the show. So this event so so it really shifted. In that matter of days, it really shifted some business plans that I had for my, my event, and Nikcy and I are actually putting together a virtual workshop. I will put in the show notes because you definitely want to check that out. And that’s actually what I want to talk to you about today on the show. So here’s the deal. I am not in any of the high risk categories for this virus. So I don’t want to get the virus I 100% do not want to get this virus, but I’m not too worried because I feel like if I do, I’ll be okay. Right. So I wasn’t really worried about that maybe even a little cavalier about that, as we were going through the conference. And I what I did when I went to the conference is I flew in and out of Fort Lauderdale, because I’ve My family has a condo in Fort Lauderdale, and then I went up to Orlando for the show, took a train back to Fort Lauderdale on Monday. Again, being really careful. We had tons of hand sanitizer and soap and, you know, we were really cautious about the events we were holding at the conference. But again, a little Cavalier personally thinking not really worried about it, I’ll be fine. And on the train, I’m sitting next to this woman who was a real talker, right, which was which was fun. I had four hours to chat with her. And this is a woman that was older than me. She was in her mid 70s and she was traveling south in Florida for chemo treatments. She had a very weak immune system. And that was a slap in the face to me, because I sat there the whole time thinking, How arrogant of me to think that I was that my responsibility here ended with me. Right now I was just at a conference with 2000 people. And again, I took really good care of myself. I wasn’t worried that I was passing the virus. But, I mean, I was of course I was, I mean, I shouldn’t say I wasn’t I’m always worried about that now, like, I don’t know, I don’t know, you know, what my risk my what my exposure was to it. So it was a real eye opener to me, and made me stop to really think what is my responsibility around this, not only as a human right, as a human being that that cares about my fellow human beings, but also as a business owner, right? As somebody that supports businesses around there, what is my responsibility here? So do you can you relate to that like art and it’s so funny because I almost didn’t do the show because things are changing so quickly. Around To this virus that I by the time the show goes live, I have no idea what to even expect. Maybe it’ll be over, maybe there’ll be no scare whatsoever. Maybe life will have completely changed, I don’t know. But I decided to do the show anyway, because I think that it’s going to be helpful either way, moving forward, just the wake up call that I got around what this, this pandemic meant to me personally and my, my personal responsibility to the people in my life. Listen, I was traveling to Fort Lauderdale to spend time with my parents that are in their 80s. So not only was I worried about the risk that I would bring to this woman that I didn’t know, I was worried about the risk that I was bringing home to my parents, right? So maybe you can relate to that, like maybe you can relate to, you know, not really knowing what your responsibility is. So over the past couple days, I’ve run a couple of group coaching programs, and I did some brainstorming with my clients around this, because there’s a couple of things that I think needs to shift. And there’s things I’m shifting in my business like Nicky and I are Already shifted the fact that we’re talking about doing an in person workshop in the spring to doing something virtual, right. But there’s other things that I need to shift. And I’m going to talk a little bit about these things individually. But what I want to, I want to just kind of go through this with you and give you some ideas what your role may or may not be in relation to what’s happening in the world right now. So the first thing I want to talk about, and I’ve talked about this before, and I really believe this from the bottom of my heart, is as your visibility grows, as your visibility grows, as in with digital marketing, as your network grows on LinkedIn, as your Twitter followers grow, your Instagram followers grow, as your visibility grows, your responsibility grows. And we see this right. We often think, you know, some of us don’t realize, as digital marketers that we have the same responsibility that maybe pro sports athletes have to the little kids that look up to them, right. So while it’s not the same thing, right, if you can, you can see the correlation that I’m making, as your visit. Ability grows, people are watching what you do. And they’re watching how you behave in your business in your life. And they look up to you as a role model. And I, you know, I don’t always think about that. As a matter of fact, some of my friends that read this conference, were pointing out some things to me that I had never really seen before. As two people at the conference that were were coming to me for advice, I didn’t really pay attention to the fact that they were looking up to me as a business role model. I wasn’t even really, I never really even saw that before, until the people closest to me pointed it out to me. So that’s what I’m talking about here. So as you move forward, in whatever moving forward looks like in your business in the spring of 2020. Or even if you’re listening to this in the spring of 2021. And you’re looking, hopefully looking back at this time thinking, Oh my gosh, that was such a crazy time. I’m so glad it ended so quickly. That’s what I’m hoping we’re talking about a year from now and that’s that’s what I’m sticking with. But while we’re in the meat in the meat of it, while we’re in the heart of it, people are Looking to you to see how you’re handling it, and what your role is around this, you know, maybe you’re an Instagram influencer, maybe again, you’re just building out your LinkedIn network. And you’re putting out content. You’re putting out blogs, like you’re putting out a podcast, right? Whatever you do, you have responsibility. So the first thing you really need to do is think about it. I actually saw somebody post something that said, you know, imagine your content in your social media feed, whether it’s your LinkedIn feed, right, and there’s a post about COVID-19. And then there’s your posts. And then there’s another post about COVID-19. What is your post look like? In the middle of that? Do you is that the image you want to portray? Are you I’m not saying that we all have to completely change our messaging. But we have to understand that the visibility that we have is reaching people alongside all kinds of other kinds of content. And do you feel comfortable with the with the content you’re putting out there as it sits in that feed? With all of the other content that’s out there about all these other topics, is that comfortable to you. So with visibility comes responsibility, you have a responsibility to check the kinds of content that you’re putting out on LinkedIn and other platforms and make sure that it is in line with how you want to be perceived. The second thing I really want you to do, again, around this, but also possibly around, you know, moving forward again, people listen to my shows, years later, I want you to go back and look at your LinkedIn profile, and highlight the fact if you do offer virtual services highlight that. If you don’t offer virtual services, maybe you want to think about that. Right? I think that we don’t often look at that. And when, again, when I was having these, these group calls with my people in my private programs, we were really looking at their LinkedIn profiles and saying, like, even me, I talked about the fact that I’ve digital programs, but I don’t really highlight the fact that they can be done from anywhere that they’re virtual. So if you’re maybe working from home from home for a few weeks, like I, one of my kids works for Amazon. He’s working from home for three weeks. Not that that means he’s not going to work, right. But maybe it’s going to shift the way you work. Maybe he’s going to spend more time networking on LinkedIn versus walking around his office, right? So does your LinkedIn profile position you not only as a leader in your industry, but as a leader in your industry that can help your clients whether or not they meet with you in person, okay, so take a look at your LinkedIn profile. And see maybe if you can infuse some more of that into your profile. So in these few hopefully days, maybe weeks, maybe hopefully not months or years, you are still not only supporting yourself and your family, with your income because your business is continuing to thrive. I think we’re the lucky ones those of us that that have online businesses, right but also that your that the people that you support, know that you’re still able to support them even if they are not comfortable leaving their house. Okay, so make sure sure that you go back to your LinkedIn profile, and maybe some of your other social media platforms, and make sure you’re highlighting that. And then the last thing I wanted to just mention to you is that I want you to really focus on your current tribe. And I know that a lot of times we use LinkedIn to build new relationships to build new clients. I love that. But for this moment in time, and maybe you do this, you know, moving forward as well focus on your current tribe, who are you currently working with? That might be struggling as a result of the changes in this, maybe they’ve lost their job? Maybe they’re, they’re worried about losing their job, maybe, you know, maybe you do energy work, and you can help them manage your energy as their, you know, maybe loved ones are dealing with this challenge. I don’t not sure what that looks like for you, right? There’s a million different ways that this could be happening. But I want you to focus on your current tribe and think about what do they need from you now? Okay, that is probably also going to get you new business, as I again as I was going through this with my current client In my programs out there were some of them that were really were already having people reach out to them about things. You know, people that they had offered these virtual services to before they’re now coming to them going, you know what, I need to do this now, right? We need to hustle with this now. I have clients that focus on HR, right HR departments are struggling with how do I manage these people that are home? Right. So maybe that’s not always her focus. But that’s a tiny bit of what she does. How about if she refocuses the work she’s doing reaches out to her current clients and saying, this might be something you’re struggling with just so you know, I can help you with this. I have another client and hopefully you guys are listening and you recognize themselves because I’m so impressed with the way you’ve been creating these, this, these reaching out to your current clients with this stuff that works with students in education. And now in the US. We’ve got a lot of students that are now being told college students have been working for they have to finish their semesters from home. What does that mean for the parents that now have to manage these kids being home, these kids have no idea how to, you know, finish up these courses, virtually They’ve just never had to do that before. So I want you to focus kind of go back, maybe even go back to your PayPal account or go back to your stripe account and go back through your client list and see what clients you’ve worked with over the past year, two years, three years, that might be time to reach back out to them and say, I was thinking about you, as I was watching the news about this and wondering how you’re making out with this, can I support you, because I know I can support you virtually these are the ways that I can do this. Not only you know, I want you to do this from and the reason one of the reasons I struggled with this was because I wanted to make sure that it was truly coming from a place of support, and and responsibility, right? You if you can help these people, it’s your responsibility to reach out to them and tell them that, yes, it’s also going to help keep your business afloat and that that hopefully will satisfy your responsibility to your life and your family and the people in your world. Right. But there’s probably a lot of people that you can help right now that you’re not even thinking about. So All of the business plans you had for 2020, I want you to kind of pause that for a second and go back through, you know, the kinds of services you do the kinds of things that are happening happening in the world. And think about, what is it that where’s my responsibility? What can I do to help people that are struggling? Whether they are now working from home for the first time, and they’ve no idea how to keep focused? Right? Or maybe their kids are home? Or maybe they’re quarantined? Right? How can it is there a way that you can support them so that they can have better success with this so that they can ride this out in a more successful way? And then are you making it really clear to them and your LinkedIn profile how you do that? So let me just recap this a little bit, reminding you a little bit that with visibility comes responsibility. Right. As your visibility grows, people are looking to you to see how they’re looking to you to see how you’re handling your business. Throughout this change of circumstances in the world. That is hopefully temporary. You need to know Know that and you need to focus on that you need to pay attention to that, whether or not you see it because very often, the people that are looking up to us, we don’t even know that, right? I don’t know who’s listening to this podcast right now. But I know that I have a very sponsibility to them, even if I don’t know who they are. The second thing is, make sure go through your website, go through your LinkedIn profile, make sure you’re highlighting the virtual services you have, make sure you’re highlighting the services that will be of most support to people struggling through this challenge. And if you’re listening to this a year from now, there’s going to be other challenges, right? So do the same thing. The content that I’m giving you in this podcast, hopefully is relevant to other changes that might happen in your world, in your business in your life, right. And then the third thing is, don’t always be going out looking for new business. Remember that sometimes your best customers are the people that have invested in you before. Think about them. Think about what they might be struggling through with through this period of time and how you can help them focus on your current tribe focus on what They need from you now and offer to them reach out to them offer a hand. You know, you probably I mean, I don’t know about you, but I know I’m working on ways that I can do that in a way that I can feel like I’m contributing to the support, right? Like, you know, co pays are being waived, and I have to still be in integrity with the clients that have paid me and have paid me well, but I think I also can create a package that supports people on a different like an almost like an emergency level, right? So think about your current tribe, go back through them, see what is your date that you can offer to them, and reach out to them? Because I think that they’re gonna appreciate it. They’re gonna appreciate it. And that is, I think what our responsibility is right now to see what it is we offer to the world. And what can we do to offer to the people that have invested in us that are in our world? What can we do to help make them have a successful transition through this crazy time on planet Earth? Here’s the deal in all businesses, there are seasons in your business, and pivoting in the world we live in regardless of what’s going on with, you know, with this pandemic pivoting, when you can pivot with your business, that’s where you’re going to have the most success. This might be a time in your business that you need to make a pivot, your LinkedIn profile is not set in stone, you can change it as your life changes as the seasons of your business change, you can update your profile and make some changes to it. And then change it back. Right? Like make like make a copy of it, like do a screenshot of it or copy and paste it or something so you can see where it is. You can change it back later. But for this moment in time, position yourself where you can best serve the world and best serve your clients. Change your LinkedIn profile to showcase that and get it in front of people. You know, we talk a little bit about success is a pebble with a ripple effect. Right you are that pebble so the ripple effect that you might be making by making these little changes and pivots in your business. That ripple effect is what is going to support the world. I’m here cheering you on, you know, a rising tide lifts all boats and I’m Helping you rise. I want you to be helping the people that you support rise in whatever way that looks like for you. I’m here to support you with that. Remember that I have a free Facebook group, we can chat about that there Karen Yankovich comm slash Facebook group, get you into that group, you can see that in the show notes as well. Let’s lift each other up, join the Facebook group. I’m happy to brainstorm with you there to find out what that what that role might be for you. I love to brainstorm these kinds of things. Remember, help me help you more often. And I will be able to help you if you share this podcast. If you take a quick screenshot of it, share it with your social media and tag me and then I can share it with my audience and I can help you that little pebble that you are making that bigger ripple effect. The bottom line is I’m here to support you. I want this to be simple for you. Let’s create our simple plans together. Be healthy, be safe, wash your hands. I’ll see you back here next week for the Good Girls Get Rich Podcast.

111 – The Selling Staircase with Nikki Rausch

This week’s episode of Good Girls Get Rich is brought to you by Uplevel Media CEO and LinkedIn expert, Karen Yankovich. In this episode, Karen interviews Nikki Rausch on how to connect with potential clients in the sales process.

Nikki Rausch, CEO of Sales Maven, is a sales guru who has a passion for selling. She has the unique ability to transform the misunderstood process of “selling” into techniques, tools, and tips that can be successfully incorporated into a process replicable by anyone whose livelihood relies on selling a product, a service, or themselves. In this episode, she shares with us about the art of selling.

#GoodGirlsGetRich

We want to hear your thoughts on this episode! Leave us a message on Speakpipe or email us at info@karenyankovich.com.

About the Episode:

Do you struggle with making a sales pitch and closing the sale? While you’re not alone, it doesn’t have to be this way.

In this episode, I had the opportunity to interview Nikki Rausch, CEO of Sales Maven. She shares with us how to use her sales process, The Selling Staircase, to make your selling efforts effective.

Your Unique Personality

An important part of the sales process is being yourself. When selling, you can’t be an emotionless robot employing generalized selling tactics on potential clients.

You have to let your true self shine in order to make a connection with the person you’re talking with. Otherwise, they’ll see through your falsehood and lose interest in what you have to share.

Dog Calling vs. Cat Calling

A brilliant example Nikki uses when discussing how to make a sales pitch is the difference in how you call a dog versus a cat.

When calling a dog, you probably become really excited and start calling the dog in a high-pitched voice. And guess what… the dog comes! This, however, doesn’t interest the cat. With the cat, you have to work on intriguing the cat if you want the cat to come to you.

Sales is similar. If you share everything about who you are and what you do with a potential client all at once without drawing them into the conversation, the potential client will lose interest. Why? Because the client is like a cat, but you’re talking to them like you would talk to a dog.

Instead, slip into the conversation something they’ll ask questions about. By them asking questions, you’ve been granted permission to share more about you and your business while making the conversation become a two-way conversation, not just a one-way.

A Gift for You

Nikki is here to support you in your sales journey. By using her 5-step sales process called The Selling Staircase, you’ll learn the right way to close the sale effectively. As a gift, she’s offering her book, Closing the Sale, for free to Good Girls Get Rich listeners! Download your free copy here: https://yoursalesmaven.com/gggr

Being a sales guru isn’t impossible. It just takes using the right tactics that will connect with the right clients.

Episode Spotlights:

  • Where to find everything for this week’s episode: karenyankovich.com/111
  • Introducing this episode’s guest, Nikki Rausch (5:14)
  • Nikki’s story (7:03)
  • Make sales using your personality (11:00)
  • Nikki’s selling process called The Selling Staircase (12:12)
  • Why curiosity is important in the sales process (15:36)
  • Dog calling vs. cat calling in the sales process (16:30)
  • Buying signals (20:06)
  • How to make a proposal correctly (24:25)
  • Making the close statement (25:40)
  • How to find out more about Nikki (33:51)

Resources Mentioned in the Episode:

Help Us Spread the Word!

It would be awesome if you shared the Good Girls Get Rich Podcast with your fellow entrepreneurs on twitter. Click here to tweet some love!

If this episode has taught you just one thing, I would love if you could head on over to Apple Podcasts and SUBSCRIBE TO THE SHOW! And if you’re moved to, kindly leave us a rating and review. Maybe you’ll get a shout out on the show!

Ways to Subscribe to Good Girls Get Rich:

Read the Transcript

Karen Yankovich 0:00
You’re listening to the Good Girls Get Rich Podcast episode 111.

Intro 0:06
Welcome to the Good Girls Get Rich Podcast with your host, Karen Yankovich. This is where we embrace how good you are, Girl. Stop being the best kept secret in town. Learn how to use simple LinkedIn and social media strategies and make the big bucks.

Karen Yankovich 0:24
Hello there. I’m Karen Yankovich. The host of the Good Girls Get Rich Podcast coming off a few day conference at Podfest Multimedia Expo. So my voice is still a little shot from that. So just bear with me The episode was recorded before this. So the episode you won’t hear all this crackling you’re hearing in my voice now. But I wanted to get this out to you because if nothing else, I really learned the value of getting my podcast out consistently which has you know, which I’m normally pretty good at but I slacked a little bit in the last few weeks. So we’re back on track and I didn’t want to let this one slide. So if you’ve listened before you love what you’re here today, you know that what we teach around here is simple relationship and heart based LinkedIn marketing. And that was so evident at this gigantic conference I was at this past week, because what I think I know I was lacking. And I see a lot of my clients and a lot of people I speak to are lacking in their conference strategy is the is the tag teaming it with the follow up, right? This particular conference was using an app called Huva. So there’s the opportunity to follow up with people on that. But that requires people to actually be remembering to check on that app after the conference. I love teaching how to use LinkedIn to really maximize the relationships that you build at these conferences, because that’s where the profits are. We go to these conferences, 9 out of 10 times we’re going to conferences because they’re building our business or career in some way, shape or form, right. And if we leave there without have really strong strategy for how to follow up with the people we’ve met. And we’re absolutely leaving money on the table. So what I did at this conference was I actually wrapped the conference with a little with a workshop and some masterminding with a small group of people to help them understand how to maximize their conference time using LinkedIn, to meet people at the conference to get podcast interviews to get people that could be on their show, to maybe even get sponsors or clients. And I was really successful it was it was really a successful experiment, I guess. And you’re gonna see more of that for me. So if you’re going to a conference and you’d like to see some outside the conference, workshopping masterminding, reach out to me because I’m looking for other opportunities to do this because it really was extremely successful. So what I want to remind you guys is that we are here for you. We love your ratings and reviews because that helps us get understand more clearly what we can bring to you on this show. So feel free to go on over to whatever to iTunes or Apple podcasts or whatever your pod catcher that you listen to the show on. And leave us a review or email me or leave a note in a message on speakpipe which you can check out the show notes of this episode, which you can find at karenyankovich.com/111. And let me know what you loved about this episode, maybe what you’d like to hear in a future episode. Right? If I met you at Podfest, and you’ve got a topic that you’d like me to talk about on the show, go on over to the link of the Speakpipe link in the show notes. And leave me a message and let me know what that topic is. Because then we can make the show. You know I wanted this issue this shows for you, right? So if you’ve got a topic you want us to talk about, by all means share that with us. So we have Nikki Rausch on the show today and Nikki somebody it’s rare that I have guests on the show that I don’t know beforehand. And the reason for that is I find just my personal style is that I have better conversations with people that I’ve already had conversations with and I can gauge the kinds of interactions we’re going to have, then coming cold to people. No, we definitely do have guests that I reach out to maybe they’ve got a book or whatever, right. So we definitely do have guests like that. But it’s not as it’s not as common as people that don’t. And so Nikki was somebody that a bunch of people told me, I needed to interview them, she reached out to me, and you know, to be a guest on the show, so I was happy to have her because it turns out when we had this conversation, there’s so much synergy in what she teaches and what I teach. So I can’t wait for you to hear that because as much as I love opposing views, and I’ve got a couple of those lined up from the people I met at Podfest, and I don’t mean opposing I mean, you know, I am very open about the fact that this is the way I teach things and I know it works. But that doesn’t mean that I’m not open to hearing what you do and maybe that’ll help me modify what I do right or what I teach. So we’ve got some really interesting shows coming up around that but this one, you’re going to hear Nikki’s point of view. on some of the things that I’ve already taught you, and sometimes when you hear it differently, it might land so I was really excited about the show. I hope you’re really excited about it as well. So listen in to Episode 111 of the Good Girls Get Rich Podcast with Nikki Rausch. So we have Nikki Rausch with us here on Good Girls Get Rich Podcast this week and after 25 years of experience selling to such prestigious organizations as the Bill and Melinda Gates Foundation, Hewlett Packard and NASA, Nikki Rausch decided to trade in her Road Warrior status so she could help entrepreneurs sell in a way that builds relationships creates true connection and results in more close deals and long term clients. That sound familiar to some of you guys that listen to this podcast. Now you know, I wanted to have her right. So she’s a sales coach now and author and speaker and the founder of Sales Maven, Nikki transforms the misunderstood process of selling into techniques, tools and tips that can be successfully incorporated into a process replicable by anyone whose livelihood relies on selling a product or service or themselves. But she’s not helping business owners move their clients along the selling staircase. Nikki enjoys is taking all the beauty that living in the Pacific Northwest affords her. Nikki, thanks so much for being here with us today.

Nikki Rausch 6:09
Thank you so much for having me. I am really excited for this conversation.

Karen Yankovich 6:14
Yeah, I am too. And, you know, when I said to Nikki, when we just we jumped on the call. Most of the guests that we have here are people that I know or I’ve met, or I’ve talked to you before, and Nikki is somebody that I’ve, I’ve seen her work and I loved her work. So when, you know, the opportunity came up to interview her for the podcast, I was like, Yeah, I do want to have her on the podcast. And I don’t do that very often. Because most of the time, I like to know, I like to know that there’s going to be a rapport and there’s you know that there’s a message that that I think that that my listeners will like so we’re kind of coming into this without knowing a lot about each other. So you guys are gonna get to hear us get to know each other.

Nikki Rausch 6:46
I’m super, super honored that you said yes to having me as a guest.

Karen Yankovich 6:50
And I’m honored you wanted to be here. So Nikki, why don’t you tell us a little bit like beyond the bio, tell us a little bit about you know what brought you to under Standing that entrepreneurs need this work?

Nikki Rausch 7:03
Well, what brought me to this was met a few years back before I started my business, I can’t I come from the corporate sales background, and I was a professional sales rep for many, many years, as you kind of talked about in my bio, and I got a little bit disillusioned feeling like there should be something more in my life. And at the time, I didn’t know what that meant, or what what it was going to mean for me. And so I went, I left my corporate job and I went to work for my neuro linguistic programming teacher at the time to help her grow her business. So I was doing sales and marketing for her. And also some event planning and, you know, teaching and assisting and all that stuff. And that was when I started really meeting entrepreneurs and started going to networking meetings. And when I was at networking meetings, I was hearing buying signals all the time from people and the way they were communicating and I was seeing people miss buying signals and I was noticing that a lot of entrepreneurs struggled with sales conversations either mostly because they didn’t understand the structure. Nobody had ever taught them that. And I started helping some of them really on the side just because I really liked these people. They’re super fun to be around. I am so inspired by entrepreneurs and that passion that they bring to what they do. And I just wanted to kind of help because sales to me felt very natural. I thought everybody knew how to do this, you know, because I’ve been doing it for so long.

Karen Yankovich 8:33
Right? And you know, we often think that about something that we’re good at that.

Nikki Rausch 8:37
Yeah!

Karen Yankovich 8:37
Marketable skill. Everybody knows how to cook or, or do whatever it is right. And it’s so is your probably your best marketable skill.

Nikki Rausch 8:44
Yeah, and so being able to see some success by offering them some, you know, suggestions and techniques when they were open to it. And really, it was somebody that I had become really good friends with at a networking group that was like, why are you not teaching people how to do this, like, Why is this not your business? Like, we need you? And I thought at the time, you know, again, like, everybody knew this who’s gonna possibly pay me to do this and so my business was really born out of somebody pointing out to me like Nikki, you have a skill set people will benefit from and if you just put yourself out there, you know, like, put the offer out there and they kind of show up and and it that’s what happened. And so here I am six and a half years into my business and having the time of my life working with the most amazing people like I seriously get up every day and I go through a list of the things I’m grateful for and it’s always full of the people in my life and these entrepreneurs that I get to spend time with.

Karen Yankovich 9:49
Well, I bet they’re grateful to you too. Because with you know, in your bio you listed you know if you are selling a product or service or themselves, but honestly most of our livelihoods rely on sales most of our lives result rely on sales, right? I mean, we sell, we’re putting our kids to bed. So, you know, I feel like this is a skill that when we get better at it, and by the way, it’s a skill that I am always looking to get better at. I mean, I will you know, I will go to my grave wanting to get better at sales because it’s there’s always room to grow, right? Because the better I get at it, the more the more people that I can help that are the right people right because you you know you sometimes when you’re talking to people, you realize they’re not the right people, the better I get at it, the better I can bring the exact right people to me and the less time I have to spend weeding through the wrong people.

Nikki Rausch 10:42
Yes.

Karen Yankovich 10:43
And time as the older I get time becomes more and more precious to me.

Nikki Rausch 10:48
I totally agree with that. I think it’s so important in one of the main reasons why learning how to hone your selling skills and doing it in a way that is super authentic to you. So I often people will hear me say I don’t teach people how to sell like me, I teach you how to be strategic in your conversations, so that your natural personality can come through and that you can attract your ideal people and you can repel the people that are never going to buy from you or aren’t gonna resonate with your message or just going to time suck from you, you know that that never actually want to pay you money. And so I truly believe that it is about learning these skills to say, like you said, to save yourself time, but also the inks that sometimes goes into people with the selling process of like, you know, How many times should I you know, call or follow up with somebody? Or how much time should I wait between calls and like all that energy that we expend, trying to figure out the answers like I teach people, here’s what you do so that you no longer have to have that eggs or worry about those things or spend time and energy to Trying to go after people who are never going to buy from you.

Karen Yankovich 12:04
Oh my gosh, so important, so important. So you talk in your bio about a Selling Staircase kept. Tell us about that.

Nikki Rausch 12:13
So the Selling Staircase is my signature process. It’s my step by step process of how you lead somebody through a sales conversation. So the oftentimes when you hear people talk about sales, they talk about filling your funnel. And, you know, I come from that corporate background, I got screamed at me all the time by my sales managers like fill your funnel, and I get the concept of the funnel and I do you think it’s important, and I think it’s a lot of marketing activities. And what this where the sales funnel I think lacks is that it doesn’t teach you how to move somebody through the sales conversation. And so I developed this five step approach that I call the Selling Staircase and this I actually just wrote a book about it this last year. It’s it’s really of how do you lead somebody from step to step up so that you get to the place where you can exchange dollars for service or product. And there’s the five steps. So step one is the introduction step. And that’s when people are being introduced to you, or you’re being introduced to them. So you want to make sure you’re making a powerful first impression. It can also be that introduction phase might be people who have been in your life for a really long time, but you’ve never actually introduced the concept of working together or, like what it is that you do, like if you go to, you know, a party with your friends, how many of them can really tell you what you do when you’re an entrepreneur? And if they can’t, there’s a decreased financing in that introduction step.

Karen Yankovich 13:43
Yeah. So I might stop you after each step because…

Nikki Rausch 13:46
Yeah, go ahead.

Karen Yankovich 13:47
… the stuff to do so I you know, like so for those of you that listen that because of the LinkedIn strategies that you get around this, this is why your profile is so important, right? This is why I’m like up your butt about getting a great profile because it’s something Is your first impression. And I’ve had clients that have said, you know, listen, I connected with my doctor on LinkedIn. And the next time I went in for a physical I, he said, I didn’t know your health coach, and now I’m doing workshops for his patients. I have a client that just, you know, Jackie, if you’re listening, I’m still bragging about you, she had a conversation with a friend. And because the friend was so clear on what she did, because of the works that are how LinkedIn profile, mentioned it to her husband and her husband reached out and said, I think my company might be able to use your work, right? Yes. So it isn’t, none of it was something none of that was selling, right? It was all serving, but it came from a place of making sure you are clear on what you do, and and how how? Because sometimes that is where the great sales come from, right when you’re sitting in someone’s backyard and having a barbecue and they had no idea that you were this, you know that you had these skills. And and that is sales and that’s the best kind of sales, I think.

Nikki Rausch 14:56
Yeah, and that’s, I mean, that’s where the process starts right? And until that happens, you might see those people for 20 years, once or twice a year, and have no idea that they have something that you could serve them with. And so I always think you’re doing a disservice to people when you when you don’t know these skills when you’re not sure how to make a powerful first impression when you can’t articulate what you do and how it relates to the person you’re in conversation with. And so like you said, having those your profile and people being able to go like I had no idea that you did this, this is so phenomenal, because then now that leads to step two, which is creating curiosity. And curiosity is such an important step in the sales process. Because this is where we get into some conversation or some dialogue in some way that you want to be able to pique somebody’s interest and or identify quickly that they have got no interest. So there’s no point in trying to lead them up the selling staircase. They’re not Not a potential client, which is fine. If you’re just out of barbecue and having a good time with people, it’s totally fine for them to just be acquaintances or friends. And don’t miss these opportunities to create curiosity. So there’s a there’s a technique that I teach around how to create curiosity. This is just one piece of it. And you can do this in your LinkedIn profiles. You can also do this in your messaging when you’re sending it out to people. But we want to have somebody want to ask us a follow up question. And so the way that I teach in a face to face or voice to voice type conversation is it’s how you answer questions to start. That will start to pique people people’s curiosity. So I have a technique that I always compare curiosity to how you call a dog versus how you call a cat, which I know sounds a little crazy.

Karen Yankovich 16:52
No, I want to hear it, I guess.

Nikki Rausch 16:54
Yeah. So you know, when you want to get a dog’s attention, you you I don’t know if you have it. Dogs so you tell me Karen, do you have a dog?

Karen Yankovich 17:01
I do have a dog.

Nikki Rausch 17:03
Okay, so this will see if this relates to so if you want to get your dog’s attention if you do this like high pitch like, give me a boy Come here, you know or girl or I don’t know if it’s girl or dog boy boy but, and dogs respond to that they’re like, oh, something funny is going on like, well, I want to go see what Karen’s up to like I’m totally in. But when you’re really excited about what you do and who you are, and you show up at events or you show up in conversations, and you have what I call dog calling energy, you turn people off, because we are skeptics and…

Karen Yankovich 17:35
I love dog calling energy. That’s a great such a great example. I agree. I agree. I’ve talked to people and you’re like what this chick’s crazy.

Nikki Rausch 17:45
Yeah, like she’s she’s too much for me, like Who else can I talk to? Or like, I don’t think I don’t think she can help me because I can’t get past this. Like, I also, people who have dog calling energy tend to word vomit over people. So they want to like tell them everything. little thing that they know or really establish themselves as, like the experts. I see this all the time in LinkedIn invites where people send me like their full bio of like, here’s all my list of accomplishments and why I’m a really big deal. That’s very dog calling energy. That to me is like the No thanks. Total turnoff, I agree. So instead, think about how you call a cat. So how you call a cat is you do this little thing where like, Here kitty kitty, and cats will like check you out. When you do that. They’re like, what’s Karen doing? Like, maybe I should see what’s going on. And they may come. But what we’re trying to do is get enough attention for them to want to know a little more. So the way you create some catcalling energy is it’s the way that you answer questions, and I call these Here kitty kitty answers. So for instance, if somebody says right now like, hey, Nikki, how are you? Like I could say fine, but that’s probably not going to create any like Here kitty kitty. So instead I might say something like, Oh, I am having the most amazing week I just recorded a training yesterday for 1100 business women. Now that might get somebody to be like, what was the training about? Or who are these women? Or what do you do that you would be doing a training for 1100 women that create somebody wanting to know a little bit more so now I have permission to share a little bit about oh, I put together this training it’s on this topic. I’m a sales coach. That is gonna allow them to go oh, maybe I need help with sales or like, Oh, that’s interesting. Good for you. What do you think about the you know, game this weekend, they could totally change the topic and not pick it up at all, which is totally fine. And it is my job to plant those seeds to see if somebody would like to know more and or if they might have a need for what I do.

Karen Yankovich 19:59
So cool. So cool. That’s really interesting. I love that creating curiosity. Okay, so then what’s next?

Nikki Rausch 20:06
So once you’ve created some curiosity, people who would like to know more start to give you what I call buying signals, and buying signals lead to step three. So it’s your job to pick up these buying signals, like somebody going like, Hmm, maybe I could use some help with that. So then my next step is to move them to step three, which is the discovery. And the way you do that is by issuing an invitation to say, Well, is it something you’d like to chat about more like, maybe we should schedule a time just to get to know each other? Or maybe we should schedule a time to talk about ways that I might be able to serve you. And so step three is the discovery. This is your these are priceless, priceless times with people. And it’s your job during a discovery to assess what’s the need or the problem or the wants that this person has. And then make sure that you’re asking questions in a way that leads People to seeing that you have the solution for them. So what I mean by that, just to add some clarification is be really aware of the questions that you’re asking during a discovery. And you want to make sure that you’re asking questions about things that you potentially help people with. So I don’t ask a bunch of questions in a discovery about what kind of CRM are you using? Or what kind of, you know, sales tracking system do you use? Because that’s not what I do? I teach conversation sides of sales. So when I’m asking people about their sales, I’m asking them like, How good are you at creating curiosity? Do you know how to clearly lay out a proposal? Like the things that I teach? That’s what I’m asking in a discovery call? Because those questions ultimately lead people to say, yes, Nikki has a solution for me, and I’m interested in her giving me a proposal or No, she’s not for me. And that’s all Either way, but Right, right, make sure that your discovery is really leading people to hiring you. So I was like, this is one one of the things I work with clients on a lot privately is what are their questions and the discovery. And most of the time, I find that people are asking way too many questions. They’re spending way too much time on those discovery calls. And they’re not really setting themselves up to earn that business because they don’t ask the right questions in the right way.

Karen Yankovich 22:31
Wow, interesting. Can you give us an example of like, a quote, like a, you know, just something random, you know, some kind of coach maybe that you’ve worked with and questions that make sense?

Nikki Rausch 22:41
Yes. So for instance, let me think about somebody I worked with recently, where we did some discovery with her and what what we found was in the discovery, she was asking a lot of questions about like, big dream type stuff like where Do you want to be in 10 years? And who do you want to be there with you? And, and I was like this, this relates not at all to your business. So yeah, these are great big questions. But this isn’t going to lead somebody to hiring. And it creates a lot of story during this conversation, which sucks time. And so you might run out of time with somebody because you’re, you’re asking them to go to these like, really big ideas and dreams, but you’re never getting to the nitty gritty about like, what do you actually do for somebody? Well, what I do is I coach them through like their seat, like I become their CFO, like, okay, so we don’t need to know all this big stuff. Like maybe you want to know that once they’ve hired you, but you don’t need to know in order to earn their business.

Karen Yankovich 23:48
So what is a question that they should ask that you would recommend not using that example? Like, what would be one or two good questions?

Nikki Rausch 23:55
Yeah. So one of the questions is like what’s important to you in the next year, about Growing your sales, right? Like, because as a CFO, your CFO needs to know like, Where’s your focus? Where are you going to be spending your money? Or where are you spending your money? Right like that. Those are the types of questions that should be being asked, like, how effective Have you been with your marketing efforts? Do you know what your return on investment?

Karen Yankovich 24:21
I love that really cool. Okay, so then what’s the next step?

Nikki Rausch 24:25
Okay. So once you’ve done a really great discovery for somebody, the next step is the logical step is to lay out a proposal about how to work with with you, right. So in the proposal, one of the things I will say is moving from discovery to proposal, don’t just launch right into a sales pitch, like you’ve done a good discovery. Don’t just go like, Well, here’s all the ways that you can work with me and here’s all the ways you can hire me. Instead, ask permission. And the way that I do that is I would say to somebody, you know, based on everything we’ve talked about so far, I do see a couple key ways that we could work together. Are you interested in having me talk Through those, because now as soon as they say yes, now I’ve got permission to say, great. So based on everything you’ve shared, there are three key ways that we could work together. We could work together privately in a one on one session, we could, you know, I could talk to you a little bit about a masterclass that I’m teaching next month, or you could come in and join my society, which is my membership platform, and you get access to training based on those three things, which is most interesting to you. And then they’re going to tell me, right, like I would, I’m more interested in working on with, you know, working with you one on one, Nikki. Great. So now I’m going to talk through here is the way that I work with clients, one on one, and then once I’ve laid out the proposal, the next step in the process is the close. So I lay out the proposal and I say, you know, so here’s how we work together one on one. Does that sound like something you’d like to move forward with? That’s the close that’s me issuing a close statement. And if you’re not issuing close statements, During your proposal, like at the end of your proposal, if you’re just saying like, Well, you know, let me know, look it over, let me know what you think, no, you’re missing that sale, you have got to issue a close statement to make it really easy for someone to make a decision like, yes, I’m ready to move forward. And or it also gives them the opportunity to voice any objections or concerns they might have. And if you don’t issue the close statement, sometimes you don’t get what those objections or concerns are, therefore, you’re never never able to overcome them, and therefore they never hire you. And that means they never get what it is that you can really do for them in their business or in their life.

Karen Yankovich 26:41
Oh my gosh, absolutely. Absolutely. I completely agree. And I think that that is a really important piece of understanding how important it is how important getting good at sales is to your business and your life. Because when, you know, somehow somehow we’ve gotten this impression Sales is a bad thing. But what reality is, is sales helps people make life changing decisions in their lives, you know, that they might not have made otherwise, you know, and, and I teach this stuff and I sub remind myself that sometimes, you know, when I, when I see people get results in the programs that I offer, and I think if they didn’t invest this, you know, thousand dollars, they wouldn’t have gotten this job at $85,000 a year more than they’ve ever made before in their life. You know, so where is my hesitancy to coming from in introducing this or trying, you know, or helping them make the make a yes decision, right, where’s my hesitancy coming from because I know the results people get. And if they, you know, if they if we do what we’ve always done, right, we get what we got.

Nikki Rausch 27:46
Yeah. I love that you said that in and it’s so true that the fact of the matter is, most people won’t decide to move forward with you until you have I always say invited because I liked it. But you can also use ask in place of invite, but until you ask them and and so then they don’t get that, like whatever it it’s going to do for them in their life. I mean, what you just said this example of somebody getting a job that’s going to bring in 85,000 more than they’ve ever made. Those are life changing things. Exactly. And it just changed their life, it’s going to change the life of their family members, and it’s probably going to change the life of the people, they end up hiring to do other things for them. Right. And so the long term effect of what you are doing by issuing invitations, giving people opportunities to purchase from you, it changes lives. And this is why I agree with you. Sales is so crucial to understanding because it makes a difference for the person who’s buying it more. I mean, yes, it makes a difference for you, but it makes substantial difference to the person who takes you up on your offer and then is able to implement Whatever it is that you’re teaching or doing, or even if it’s just them enjoying something, right, like you’re selling vacations, it doesn’t matter what it is. But these are life changing experiences for people.

Karen Yankovich 29:12
Yeah, yeah, it’s true. It’s true. And, and, you know, I want you know, often, often the people that you’re helping and that I’m helping there, they don’t their businesses, their yoga teachers, or they are coaches or consultants or attorneys or whatever they are, right? I mean, it doesn’t matter what you are, you could be you know, you could be working for a corporation as a, you know, as an accountant, whatever it is, doesn’t matter. Yeah, that’s what they want to be doing. Right. But without the sales piece, they’re not going to be able to continue to do that as successfully as they might if they nail the sales piece. And that’s why I think it’s so important. That’s why I wanted to bring you on the show because I want people to understand that the better you get at this piece, the the less time you can spend on it, and you can spend more time teaching your Coaching your clients, you know, taking people on hikes to, you know, the Appalachian Trail, whatever it is you do, right, the better you get at the sales piece, the less you have to do it, right to meet the numbers and the goals that you want to meet for your life in your business.

Nikki Rausch 30:13
Yeah. And by being really good ahead, you do attract your ideal people, you will get to work with people who will blow your mind. Like I feel this way every day with my clients. Like honestly, I pinch myself, I’m like, I can’t believe that I’m getting to work with this person. And it’s because I’m really good at sales. And if you ask them and track back, like, how did we get here, I follow this same step approach. Like I one of the biggest mistakes that people often make in the selling process, because they don’t understand it, is they try to go right from introduction to close and they skip all the steps in between, which is what turns people off and frankly, like I get these every day and LinkedIn connections, you know, connect with me and then they go right in for the sale and then I’m like, I’m Now I’m not even interested in being connected to you. So no thanks.

Karen Yankovich 31:04
Yep. Yep. And you know, when the the process that I teach on LinkedIn is I basically, you know, obviously, there’s a strategy and the strategies, you know, you takes you through different processes, but I actually like to build in what I call a probing call before the call you’re talking about. Because on LinkedIn, there’s so many people doing exactly what you said you’re doing, and I want those to be I am ruthless about them being 15 minutes long, not a minute longer. Because I’m 15 minutes. You can’t tell me I can’t tell you, but I can probe and see if there’s see if it’s worthwhile for us to have that next call. And then, but truly, you have to truly be coming to it with an open heart that, you know, can I introduce you to someone, right, maybe that maybe the way that’s gonna go is you’re going to introduce them to someone, you know, but it is just kind of like going to a networking event. But just like you go into a networking event, if you walk up to somebody and you stick your hand out, and you say, I’m Karen Yankovich, and you should buy my LinkedIn strategy. They’re going to be like, see ya, right. Yeah. So that so those In between steps are the relationship building things. And, you know, they don’t always work if you’re selling pencils right, or $5 things, but, but I know that almost everybody that listens to the show can craft some kind of an offer that makes it worthwhile to build relationships like this and to have to invest some time and doing these kinds of calls and learning, you know, and honing these kinds of skills. Because we get, we get teased, you know, with the sexiness of, you know, create a sales funnel and sit on the beach and money’s gonna pour into your business. And, you know, I mean, like, I love that I would love to be doing that. And I definitely have, you know, a funnel that brings in some money, but that came way down the road. You know, that was not the first thing that I did in my business. The first thing that I did in my business was like, Okay, I need to sell some stuff. I need to make some money. I need people to buy, you know, buy some packages for me, and you know, and I think that these kinds of conversations that you lay out in your Selling staircase makes it makes it makes it simpler to really get there.

Nikki Rausch 33:06
Yeah. And that’s that’s what it should be sales to me. And I really again, I focus on the relationship side of sales. And it should be easy. And not just for you, frankly, but also for the person that you’re in conversation with. For both parties. It should be easy, it should feel seamless, it should feel simple. And it should feel authentic. Otherwise, it feels this is why sales gets a bad name is right is so many people are doing it poorly, because either nobody ever taught them how to do it, or they’ve just never invested in the time and the energy and maybe a little bit of money on how to do it well. And it will make a huge difference to who you get to work with.

Karen Yankovich 33:49
Yeah, cool. So if people want to take the first step to getting to know more about you and to learn a little bit about the techniques that you teach, how can they do that?

Nikki Rausch 34:00
Well, one of the ways they can do it is I’d love to offer a gift for your audience that are listening. And if they like, if they like this message, then I have an ebook called closing the sale where I kind of walk through a little bit more in some of the some of the steps and give you some language. So you can get that by visiting my website, if you go to yoursalesmaven.com/gggr. So that stands for Good Girls Get Rich.

Karen Yankovich 34:27
So we will put that link in everywhere that you’re listening to this show. So thank you for that. Thank you for that we love presence, and I definitely want to dig into it because like I said, I always like you. There’s a few things you said that I’m thinking I’m gonna incorporate that into what I do is Yeah, because it’s it is it is an important piece of what I do. And it’s important. Frankly, it’s an important piece of what I teach. You know, um, you know, we teach the LinkedIn process to get people on the phone consistently, you know, with their perfect people, but at the end of the day, if you don’t What to do once you get on the phone with them. And that’s not I mean, I teach a little bit of that, but that’s why I wanted to have you on because I think that when people hear this, they, it will help them it will help simplify the entire process. You know, if you need to get on the phone with 20 people to make one sale, the better you get at the sales process, maybe you can get that down to 15 people. Right? And that saves you so much time and that’s what I want. I don’t want people spending all of their time you know, talking to the wrong people or not closing sales. I want your friend to talk to five people and close to them, right but yes, you know, let’s take it one step at a time.

Nikki Rausch 35:37
Yes, my goal is always to get my clients over 50% like if you’re going to get on the call with somebody I want you to close any more than 50% and it’s pretty common for my clients to get 70 to 80% and that just means also that you need to be really clear on who you’re getting on the phone with.

Karen Yankovich 35:52
Yeah, so cool. So Nikki, I have to bring one of the things is just when the universe those these things at me, I have to bring them up. So one of the other things that I teach in in my program. So those of you in my programs have heard this, I really want people to think big, not just with their business goals and their life goals, but with the people they’re connecting with. I think on LinkedIn, we can use LinkedIn to really connect with people we never really dreamed would be able to be in our world with us, right? So, and everybody always asks me Who is the person that you want to meet? If you could get if you can find a way to work your way into developing a relationship with people that can introduce you to somebody who would it be? And for me, my answer is always Melinda Gates. And you have just said that you started the Melinda Gates Foundation. So…

Nikki Rausch 36:35
Well, I sold to them. That’s how…

Karen Yankovich 36:37
You sold to them. Okay, so that’s interesting. But you know, to me, because I, you know, I know she is out there on, she’s got a new initiative, I think, supporting women in to be more successful. And I’m like, well, that’s what I do. I think Melinda Gates, I need to be BFFs. So when I saw that I wanted to, you know, I needed to just shout that out. So I’m putting it out there to the universe. Anybody listening today that can take me down the next step of the introduction because I think everyone in Melinda Gates world needs to take my LinkedIn profile challenge. That’s what I think.

Nikki Rausch 37:09
There you go. I agree. If I could open that door for you, I definitely would. Now I’m like, my brain is like spinning like, hmm…

Karen Yankovich 37:21
And I’m not asking you for any favors. I’m just saying when I when I read that, and I know that there’s people that are that have heard me say that before, because she just recently announced this initiative, maybe three or four months ago. And I was like, wow, you know, that’s right in line with the work that I do, because I’ve really reframed. I mean, my podcast is called Good Girls Get Rich, I help men but my business really is primarily about supporting women to step into this new role with and build relationships that can using LinkedIn that can further their life and their business. So yeah, pretty funny.

Nikki Rausch 37:49
I love that. And I am totally about like, please use your network like you’re networking doors for you for sure. And I teach a whole process around how do you Do it in a way that again doesn’t come across like weird and awkward and you know, but actually feels really good to you and the people that you’re asking for connections and introductions.

Karen Yankovich 38:11
Well, Nikki, this is might be our first conversation, but I hope that it’s not our last conversation because I think that there’s a lot of things that that we can do together to support each other’s businesses and I hope everybody that’s listening takes Nikki up on her offer to get her her book. I know that I’m going to be doing that because I I feel like I feel like there’s a electronic highlighter in my future as I go through her book.

Because I you know, I want to get I this is the one thing that I always want to get better. I always want to get better at the sales conversations and, and honestly, everybody listening should be feeling the same way. Because it simplifies your life.

Nikki Rausch 38:45
Yes, it will make things so much easier for you. So thank you so much, and I hope it’s I hope it’s not our last conversation. I’d love to continue this with you and if I can support you in any way, like, please reach out to me and anybody listening If I can support you, that’s why I’m here to be of service. So I’m, I’m happy to, I’m happy to make connections for people. And I’m also happy to support people in learning how to like hone those skills get better at it and, and it gets easier.

Karen Yankovich 39:14
Awesome. Well, Nikki, thank you so much for being here today. I really appreciate it. And look forward to see what comes next for us. Thank you. Nikki was amazing, wasn’t she? Oh my gosh, that was such a fun conversation. So for sure, take advantage of getting to know Nikki better. And following her. All of her links are in the show notes below. Totally check that out. And I’d love you to stay connected with me, you know, behind the scenes of the show beyond these conversations, we’re taking these conversations to LinkedIn. You can connect with me on LinkedIn at karenyankovich.com/in/karenyankovich Join me in my LinkedIn tips group on Facebook. You can find that karenYankovich.com/facebookgroup all the links are in the show notes below. And that’s where we continue these conversations. And that’s where you’re a part of my Facebook group, you’re getting behind the scenes not shown to anyone else. videos. Like if I come up with a topic that I want to share with my audience I often shared in that Facebook group and that’s it. So you definitely want to be a part of that Facebook group. So join me over there as well. I will see you there and I’ll see you back next week for another episode of the Good Girls get Rich Podcast.

106 – Leveraging LinkedIn Sales Navigator For Business Growth [Part 2]

Ready for a tool that will help you make better connections on LinkedIn? If so, leveraging LinkedIn Sales Navigator for your business growth is the perfect place to start!

Ready for a tool that will help you make better connections on LinkedIn? If so, leveraging LinkedIn Sales Navigator for your business growth is the perfect place to start! 

This week’s episode of Good Girls Get Rich is brought to you by Uplevel Media CEO and LinkedIn expert, Karen Yankovich. In this episode, Karen continues her conversation on the best tool to use on LinkedIn to gain more clients: LinkedIn Sales Navigator.

Making connections doesn’t have to be time consuming! In part 2 of the 2-part special on LinkedIn Sales Navigator, Karen explains how to leverage LinkedIn Sales Navigator to your advantage to grow your business.

#GoodGirlsGetRich

We want to hear your thoughts on this episode! Leave us a message on Speakpipe or email us at info@karenyankovich.com.

About the Episode

 

LinkedIn Sales Navigator is THE tool to use on LinkedIn! Why is it so important to me? Because it leverages my time.

While leveraging LinkedIn Sales Navigator is a financial commitment, if you want to grow your business through LinkedIn in 2020, this is the one tool that you absolutely need! And yes, there is a free trial for LinkedIn Sales Navigator! 

LinkedIn Sales Navigator helps you easily and more efficiently find the leads you’re looking to connect with. And while you can use LinkedIn’s search function for free, LinkedIn Sales Navigator is what helps you automatically filter the useful leads from the useless leads. 

Let’s get started on why LinkedIn Sales Navigator is worth the extra money. 

Better Search Parameters

This has to be one of the biggest benefits! With LinkedIn Sales Navigator, you gain the ability to fine-tune searches for leads. 

Instead of broad regions, you can search for people within a specified mile radius of a zip code. It gives you the ability to search for leads with specific seniority levels, positions, functions, and years in a certain position. You even gain the ability to search for people who have recently been active on LinkedIn. 

Even more, you’ll be able to search for people who previously worked for specific companies, started new jobs, made posts that contain certain keywords, recently appeared in the news, share similar experiences with you, and more.

The value of this tool’s search parameters is invaluable! It helps you find the exact people you want to connect with, and it almost does it for you! This saves you time and energy! 

The Ability to Save Search Parameters

You might be slightly off the mark in finding the right leads your first time searching with LinkedIn Sales Navigator, but after you fine-tune your search, you can then save that search with its parameters. Why is this such a big deal? 

Let’s say your initial search parameters turns out 50 leads. That looks like all you’ll get with that search, right? Not so! 

After you connect with one or multiple people who appeared in the original 50 leads, LinkedIn Sales Navigator will then filter through the connections of the people you just connected with. When a new lead who matches your parameters is found, they’re added to the list. 

In essence, your saved search never goes empty! LinkedIn Sales Navigator does the work for you. 

In the end, you’ll be able to spend more time connecting and making human connections instead of spending your time looking for new leads on LinkedIn. 

Your time is valuable, so use LinkedIn Sales Navigator to earn more freedom and get your time back! 

Need help with perfecting your LinkedIn profile so you can use LinkedIn Sales Navigator like a champ? Join me in the second round of my FREE LinkedIn Profile Challenge! Sign up now at linkedinprofilechallenge.com

 

 

Episode Spotlights

 

  • Where to find everything for this week’s episode: karenyankovich.com/106
  • Introduction to today’s topic, LinkedIn Sales Navigator (0:27)
  • Using conversations in sales (3:27)
  • Overview of LinkedIn Sales Navigator (8:17)
  • Difference between free search and LinkedIn Sales Navigator (10:13)
  • Difference between leads and accounts (11:20)
  • Additional parameters to search by (13:51)
  • Saving your searches (17:09)
  • Recap of leveraging LinkedIn Sales Navigator search for business growth (24:49)
  • Special free offer for our LinkedIn Profile Challenge (27:05)

 

Resources Mentioned in This Episode

 

 

Help Us Spread the Word!

 

It would be awesome if you shared the Good Girls Get Rich Podcast with your fellow entrepreneurs on twitter. Click here to tweet some love!

If this episode has taught you just one thing, I would love if you could head on over to Apple Podcasts and SUBSCRIBE TO THE SHOW! And if you’re moved to, kindly leave us a rating and review. Maybe you’ll get a shout out on the show!

 

 

Ways to Subscribe to Good Girls Get Rich

 

 

Read the Transcript
Karen Yankovich 0:00
You’re listening to the good girls get rich podcast episode 106

Intro 0:06
Welcome to the good girls get rich podcast with your host, Karen Yankovich. This is where we embrace how good you are girl. Stop being the best kept secret in town, learn how to use simple LinkedIn and social media strategies and make the big bucks.

Karen Yankovich 0:23
Hello, I’m your host, Karen Yankovich of the good girls get rich podcast. And we have part two of the two part episodes that we created around LinkedIn Sales Navigator. We teach LinkedIn Sales Navigator in many of our programs. You don’t need it, but it is so valuable. And I often talk about the fact that it is the one tool that you’d have to pry out of my cold dead hands, because it helps me grow my business in a way that gives me freedom and time back and oh my gosh, so many other things. So we’re going to dive into that today. And know that this podcast is brought to you by Uplevel media where we teach simple relationship and heart based LinkedIn marketing that gets you on the phone, having conversations, building relationships consistently and simply with your perfect people, people who you can’t wait to have the opportunity to chat with. We’re going back to the good old fashioned human touch around marketing using the cool tools that digital marketing gives us that we didn’t have 10 or 20 years ago. So if you’ve listened before or if you love what you hear today, you know I love to hear from you. So make sure that you leave us a review or go on over to show notes and click on the link for speakpipe and tell me what you loved about this episode. Tell me what you want to hear more about. Tell me whatever is there are there guests we should have? Is there a topic you want us to cover? Those kinds of things you could leave us information for on speakpipe which is or you can also find on karenyankovich.com/speak. By your reviews help us because it helps us dial this in and helps us podcast get more visibility. That helps us help you. And, you know, just go to Karen yankovich.com slash 106 to see the blog for this page, all the links for everything we talked about today, and the link for speakpipe. So that we can together help you grow your business and have the most amazing upcoming year of your life, which is what I want for you. It’s what I want for me. Right? How cool is that? So I’m going to take you a little bit into the Wayback Machine for a minute. When I first stepped into my digital marketing business, which has now evolved into full on LinkedIn marketing strategy, I use the term conversational marketing. And because I found that even though I’ve been in sales my whole life, there were so many people that I were speaking to a lot that felt like sales was, you know, like the five letter version of the four letter word, right? So they were they were afraid of it. They had this amazing talent. But listen, if we don’t, if we’re not doing sales, we don’t have a business. So I would find people all the time that we’re just like, Oh, I hate the sales part of this, I get my business by referral, which is amazing, right? Which is amazing. But it’s not repeatable. And if you want to really have the business that supports you and your life and your family, and whatever it is, you’re looking to support with your business abundantly, we really have to understand that we have to have a plan to continue to grow the business. And to continue to find leads, if that word of mouth marketing kind of just dries up for a minute. So and many times this was my female clients, right? They were, you know, kind of scared of sales. But I’d say we’ll have that conversation. Right. Like you have a favorite client, they come into your store, they come into your spa, they they come into your life in one way or another and you’re talking to them and you’re making you’re having life changing conversations with them, and you might not think you are but these micro changes that you’re making in your clients. You know, maybe you are a career coach and you’re helping them understand that they really can have the career of their dreams. Right. And that micro shift in their thinking is really changing everything for them. So maybe you’re like, Oh, I just want to I just want to keep talking. I love the people that I’ve got. Now I just want more of those kind of people. So if you’re talking to your favorite clients, right people that you already love to talk to, that’s conversation. And often those are the people that come back to us for more. Right, they you know, that long, you know, talking about going to the Wayback Machine. It has always been known in the sales world that your best leads are your current clients, because they all come back for more and don’t overlook them in favor of trying to always get new clients. Plus, they can refer people to you, they can introduce people to you. This is just conversation, right? It’s not knocking on doors, like the old days of trying to sell encyclopedias door to door. It’s having conversations with people. And this was like, somewhere around like the early like maybe 2010 maybe. And so it was the heyday of social media. Twitter was the number one source of traffic to my website. My Facebook page was growing. My emails were getting opened and read, right getting visibility was so much fun, and so simple, but it’s changing. Right. So now we’re feeling bombarded by noise. And I’m sure it’s gonna change again, you know, who knows what, even to what we probably don’t even know what it’s gonna change do right now. You know, we’re doing a lot of work with chat bot marketing, and what is chat bots. It’s conversation, right? When I’m emailing you as a one way conversation. And yeah, I say email me back and let me know. It was a chat bot. we’re chatting with you. You know, when you go on LinkedIn, and you see the little green dot next to somebody’s name and your connections, and you messaged them, you’re actually having a conversation with them, right? This is what’s working now in marketing. So it’s kind of going back to the good old fashioned you know, yeah, we know talking to people build businesses. So you know, this is what hasn’t changed since time began people to people, right? We there’s organizations like rotary, or chambers of commerce that have been established hundred as hundred years ago, right? And they’ve been successful throughout all of the changes in digital marketing, because it’s people, two people marketing, it’s people having conversations, people introducing people to you, you may still be you may be thinking now like, what does this have to do with Sales Navigator? Don’t you worry, I’m coming back to that. You know, I still go to in person networking meetings, but now I have tools like LinkedIn to help me leverage them. So let’s just use a chamber of commerce meeting, for example. You know, hopefully it’s not far from you. So you’re not driving an hour each way to get to them like I sometimes do. But let’s say it’s a half hour away, right? That’s an hour out of your day right there. Right. And then you’re at the meeting, maybe for two hours and you walk in the door, maybe there’s 50 people, there are 100 people there. And you know, that there’s some people there that could be good connections for you or you wouldn’t be going, but you don’t know who they are yet, right? You’re walking in the door. So let’s say it’s four hours of your week that you’ve let’s say you do this every week, once a week. Let’s say it’s four hours of your week. You spend and you’re not really sure who in that room could be valuable to you. But you know, that can happen and you start talking to people. And as you do this networking, you get better at this, right? But you know that there’s going to be lots of people that you’re going to talk to that are probably not maybe the people that you really want to talk to, but you’re going to talk to them because you’re polite, and you’re nice and, and you actually never know, right? Maybe they’ll introduce you to a client that will be your biggest client that you ever got. But having a tool like LinkedIn helps me leverage those in person meetings that I go to, because I can target that audience in advance. This is like an introvert dream. Okay, actually knowing people before you show up in person at networking events, you know, when I teach people in my course, I teach people in my course how to do these kinds of things, right? Because it comes down to the strategy and even on LinkedIn. So what I’m doing is I’m leveraging LinkedIn with these in person networking meetings. And you can use in person networking meeting and replace that with Facebook group or You know, business, there’s lots of online business groups as well. You know, I’ve business friends from all over the world because of this amazing thing called the internet, right. But LinkedIn allows me to target and advance the people that could be valuable to that. Right. But it comes down to the strategy. So what if I told you that for $80 a month, right, which is the cost of Sales Navigator, you could have a sanctioned LinkedIn tool that isn’t going to get you shut down by LinkedIn, that allows you to spend an hour or so a week doing some research, pre work connecting, so that you are massively leveraging those in person networking events are massive, massively leveraging those Facebook groups of 5000 people that you know, could be valuable to you. You’re just not sure right, who could be valuable in there. We talked we started talking about Sales Navigator in Episode 104. And I talked to you a little bit about the features in Sales Navigator that are not available in the free version. And this episode, I want to take you through the reason that is the tool that you would have to pry out of my cold dead hands as long as I’m running my business, because it leverages my time. And that and that is something that I am not willing to give up. I went into business for myself and gave walked away from paycheck and full benefits and all those security things that, that, you know, I’m not gonna lie, sometimes I miss, because I want to be able to have control of my time, I want to be able to babysit my grandkids when that you know, when they need me, I want to be able to, you know, have lunch with my friends in the middle of the day. I want to be able to, you know, to do all these other things. I don’t, I did not go into business for myself to work seven days a week, 10 hours a day, which is what I was doing in the beginning because I was bootstrapping everything. And I was afraid to spend any money on things like an $80 a month tool. But once I started to get confident and learn how to use this tool and learn how it can be beneficial for me, everything started to change and I started to take back control of my time and for $80 a month. I’ll do that all day long. Right. I’ll do that all day long. I have to tell you about all that how much you spent on Starbucks, you know, kind of things, you know that. But so I want to dive into Sales Navigator and talk in the second part of this two part series and talk about the value add that Sales Navigator gives us about the amazingness of search functionality. Okay, so we’re going to talk about we talked about the features that it gives us in this episode, we’re going to talk about the difference between the free search which is still going to work, but it is I am telling you, it probably saves me five hours a week, which is a huge when you think about what your hourly rate is, it’s a huge amount of money is well worth my $80. Right. It saves me about five hours a week in in searching through and weeding through all the things I find in the free search by being able to use this paid Sales Navigator tool that allows me to dive deeper into the search. So first thing I want to talk about is you have more search parameters. So in Sales Navigator you have an option if you go into advance Search. And again, you can get a free trial for this. Okay, so so if you get the free trial, you can walk through me with this when you’re in listen to this episode again while you’re sitting in front of your computer. And what you’re gonna do is you’re gonna click on Advanced Search in the search bar at the top, and you have two options search for leads, and search for accounts, and an episode 104. I told you a little bit about the difference between leads and accounts. Okay, I am if we’re connected to you, if I’m connected to you, I am a lead. Okay, I’m a person I’m a lead. And account is my company uplevel Media. So if you want to know everything that account my account is doing and everybody that is associated with my account and what they’re doing, you would save me as an account. But what we’re looking for, in this case, our leads, so we’re going to click search for leads. And it’s going to bring up a ton of search filters that you don’t have the opportunity to use in the free version. And I’ll talk a little bit about what they are and how the difference between them and why some of these are valuable. Some of them you can search right so you can upload a custom list. Right, which is, or you can search through a custom list that you’ve created, right, so that’s an account list or a saved search. You can search by geography. Now you can search by geography in the free version. But in my case, I live outside of New York City, actually, we’ve kind of right kind of smack between Philadelphia and New York City. So in the free version, my options are Greater New York City area, and Greater Philadelphia area, which gives me a probably 100 mile radius around New York City or 100 mile radius around Philadelphia. But with the Sales Navigator version, I can also toggle that to postal code. And I can search with some pre I can tell them how many miles around a specific postal code I want to search. That is huge, right? Because if I’m doing a let’s say, I’m doing a talk at a particular in a particular location, right, like we’ve got a live event coming up that you’re going to start hearing more about in Orlando in March of 2020 and I can now go through your Sales Navigator, pull up a search of all of my LinkedIn connections within a 50 mile radius of the zip code of that conference. Right? And now it’s going to pull up a search of my first degree connections, because I want people I’m already connected to, because I want to now invite them to the conference, right? This is not something I could do if I was going to do this. With the free version, I wouldn’t have that tight search. Listen, I could certainly people are going to be flying in from all over the world for this conference. So I am definitely, you know, not looking to necessarily do that. But you know what, I know that I’m going to have a greater rate of success. If I’m saying oh, my gosh, this is in your neck of the woods. Right? Hugely valuable. If I get one person to come to my conference from this search, it pays for Sales Navigator for a couple months, right. So right off the bat, that’s worth my money. Some other things that you are able to do in Sales Navigator is I mean, there’s just additional tools like when if you’re looking for, let’s just say you’re looking for new leads, you have the ability to search by seniority level, you have the ability to search by function, how many years they’re in their current position, what their title is, how many years they’re at their current company, how many years of experience they have. And then there’s company filters. Let’s say you have, there’s a company that you want, you know, you want it you want to search for people that work for a company that has a headcount of something, or is a company type, right? Maybe you maybe you like working with nonprofits, right? You can search by that. You can search by the actual company, maybe all your leads are, were all work for IBM, right? You can search for that you can search for what past companies they used to work for. Maybe you’re a career coach, and you know, you know, you know, ABC company went out of business six months ago, you can search for everybody that used to work for that company, right, which you can do in Sales Navigator. Other filters that are huge. You can search for keywords in the content that they post. How cool is that? Think about how creative you can be with searches around That, right. And you can search for groups, right, you can search within a group, which is also huge, also huge. Let’s say that there’s a conference for an event that you want to go to, I’ll use and I’ve used this example before, the conferences for women, the Pennsylvania conference room in the mass conference for women, the Texas conference for women, they all have very active LinkedIn groups, and they do conferences every year, you can do a search. Now scripts can be one search parameter. So you can search for the LinkedIn group for the mass conference for women, right? And then within that dial deeper into the parameters, and who’s in that group that has this function that has this many years of experience or whatever. And now it’s going to bring you up a list of these people. And now you can eyeball them. And for whatever reason it is and now you’re opening thinking be Hey, I see we’re both in the mass conference for women. Group. Have you ever been to this conference I’ve been before. There’s 10,000 people there. It’s an amazing conference and Right. But I’m really looking to find people that are going to be there that you know are similar to looking for needs that are similar to mine and I see you teach yoga or do this or do that I you know if you’re going you know i’d like to connect with you so that you don’t really want to go too far I kind of went a little too far in that example you don’t want to go for the ask like let’s meet up and have coffee there. But you definitely can. So think about how powerful that search parameter can be. So first of all that right there is worth my money every month. The second thing that you can do once you’ve created this search I when I work with people privately or in my digital programs, we do this we spend a lot of time on the saving searches thing. And by the way, you don’t need to have Sales Navigator if you’re if you’re in my digital programs are my private clients but most of them choose to because I you know one of the first things we do is talk about what a win would look like for you. And if you can get one win it will pay for Sales Navigator for year right so I’m a big fan of putting together putting a process in Place fast, that allows you to keep this crazy tool, crazy, amazing tool for as long as you can, because it’s just going to help you continue to grow your business. So once you’ve done the work on this search, and you’ve got you dive deep, you’ve created a search that is amazing. That is got your exactly your ideal people in it. And sometimes you have to start to, to message people to see if you’ve got it right, because sometimes you met your wife, your mark a little bit. And what you can do, then as you can save your search. And here’s where this is important. So let’s say you let me think of an example that I could use for this, let’s say that you are, let’s say, a realtor. And you actually let’s not use that let’s use the example of the Career Coach with the ABC company that just went out of business. So ABC company went out of business, and you’re looking for second degree connections that used to work for that company. Because you want it first you can look for first degree connections, right? Because those are people that you can reach out to directly immediately. But now you want to build your network for the second degree connections with those. So what Say you do a search of second degree connections that used to work for ABC company and have these couple maybe other parameters that you found. And you’ve got to search and there’s 1000 people on the search. And you save that search, because you’re not going to reach out to 1000 people in a week and reach out to 20 people in a week, I, if you’re following the strategies I teach, this is very micro targeted, I want you on the phone with these people. I don’t want you to just be continually connecting and connecting and connecting without a plan to actually turn these people into clients, right? and turn them into clients, you have to have that conversation with them, right. So you can’t do that times 1000 in a week. So let’s say you’re going to do a 20 week that thousand is going to give you a ton and I’m going to tell you in the next point, I want to talk about how to narrow that down even further and make it even more valuable. But let’s just start with the thousand. What happens is, if you understand how first degree and second degree connections work, okay, every time let’s say there’s 1000 people and of those thousand people, you send out 25 connection requests. Sound stands to reason that that group now has 975 People in it. But that is not true. Because Because what happens is every time somebody moves from a second degree connection to now be a first degree connection, all of their connections become eligible for your new search. Right? So you’ve saved this search. So you you’re connected with Joe Smith, Joe’s not a first degree connection, but he has four people that he’s connected to that are that meet the criteria of your saved search. So now they get added to your safesearch. So that serves that you spend some time up front to create never empties, it’s never empty, you never run out of it. This is why it’s so valuable and and you’re not constantly looking for leads because you’ve spent some time up front looking to find a great search. You create a way to you know, you, you you mess around with it, you start connecting with people you find out if you’re if you’re on target or not. And then once you know you’re on target and that search is saved. Pet search continually refills itself. It’s like a drug Right, you don’t have to continue to make new searches. So that’s hugely, hugely valuable that search continues to grow. But let’s keep talking about that same search. One of the other things that LinkedIn allows you to do in LinkedIn Sales Navigator, once you have that saved search, okay, so you are you have, again, your career coach, you’ve searched for people that used to work for this company, the search came out with 1000 people. And in that thousand people you have, you know, you’ve narrowed it down. But we know that there’s a lot of people that signed up for LinkedIn accounts 25 years ago and haven’t even looked at them. And if you are messaging and connecting with those people, you’re still wasting that precious time that I think is so important. One of the things you can do when you’ve created this search, is you can narrow the search down even further by a few more parameters. One is how many people have changed jobs in the past 90 days. That could be valuable to you if you’re a career coach, right? So that maybe you’ll take it down from 1000, maybe to a 50. Now, those are 50, you want to reach out to right. And if they’ve changed jobs in the past 90 days, you know, they’re active on LinkedIn, because LinkedIn wouldn’t know if they change jobs in the last 90 days if they hadn’t gone in and told them, right. So they’re not going to be somebody that hasn’t that you’re wasting your time with. The other thing that’s really valuable is they tell you how many of them have been mentioned in the news in the past 30 days. What a great conversation starter, right? You know, these people in this great in this search are all potentially valuable to you. Now you can narrow down and maybe there’s five people in that search that have been mentioned in the news in the past 30 days, and almost all the time, not all the time. But almost all the time. LinkedIn will also give you the link to the article that they were mentioned in. So now they’re feeding this to you. You can read the article and say, you know, hey, Miranda, you know, we’re not connected here on LinkedIn, but I just came across your article in Forbes, where you were mentioned for this And this, how cool is that I love to be connected with you. And you’ve already done the pre work to know that she qualifies for this search, which is valuable for you in whatever way you decided they’re valuable for you. Now LinkedIn is giving you an opening to that conversation. Again, introverts dream. Okay, this next one is just the most important thing ever. And that is, the next thing that they give you is the opportunity to see how many of those thousand people have posted on LinkedIn in the past 30 days. That is very often, especially in the beginning, as you’re starting to connect with people going to drop your search from 1002 well over 500. Now this does not say active on LinkedIn, it says posted on LinkedIn. So it doesn’t mean that somebody in that search of 1000 is not using LinkedIn. But we don’t really need to worry about that. Because if it drops it from 1000 to 400, and even if there’s 200 of those 600 we’re not worried about any more or active on LinkedIn. We don’t really need worry about that, because we’ve got 400 people we know are active on LinkedIn. That is the list that I would be building off if I were you. Because that when I connect with people, I only connect with people that I know from Sales Navigator have been active on LinkedIn in the past 30 days, because why would I send out connection requests. And this again, you can’t do this with the free version. So even if you find a service that you really like, with the free version, you’re working off that thousand, where I’m telling you a good 60% may not be active on LinkedIn. That is not to say LinkedIn is not valuable because 60% of the people aren’t active. I don’t care about the people that aren’t active. All I want to worry about is the people that are active, right? Does that make sense? So by using this feature by people that have posted on LinkedIn in the past 30 days, now you are really maximizing your time. Okay, because now you’re not sending out connection requests. You don’t have hundreds of connection requests that have never been accepted because these people might even not even be alive anymore. Right? So now you are only you’re really diving deep into using LinkedIn powerfully. There’s a few other things that you can do it that gives you people that have shared experiences with you. So maybe they worked at the same company you worked at at one point, maybe you have a face a LinkedIn group in common. It also tells you how many of the people in that group, follow your company page if you have a company page on LinkedIn, which could also be really valuable, right? So amazing. I can you tell how you get excited about this. This is why this and I spent a couple hours a week on this not a ton of time, but this is why when I get on the phone with people, I’m getting on the phone with people I cannot wait to get on the phone with because I know that I’ve targeted them so well, that I’m going to enjoy the conversation. And I’m not going to be getting on the phone with people that I’m going to be rolling my eyes in the back of the head wishing that I had never scheduled this call. So let’s recap that a second. Number one, you have more search parameters. Number two, you can save those searches and once you save those searches, they never run empty. That is Amazing like, mind blowing Amazing, right? And then you have amazing additional features, like who’s been active on LinkedIn that you can narrow that search down, who’s been mentioned in the news in the past 30 days, which is hugely valuable, right. So hopefully you can see the value of this. And once you see the value of Sales Navigator, LinkedIn, which we’re all hearing, LinkedIn is the place to be now, right? Because we’re getting over all the noise because we’re not seeing the results from some of the other platforms that we used to see before. And because we’re kind of coming back around to people to people marketing, having conversations with people, yes, you can leverage this and you want to leverage your time as much as you possibly can. And that happens with Sales Navigator. So even for you bootstrappers listening, it’s important that you understand that when a small investment that will save you massive amounts of hours and produce a targeted approach to growing your business with relationship marketing and conversational marketing. It’s an investment worth making. I’m a person that can It’s exhausted by talking to tons of people and and to find the few that can grow my business, right? I’m the person at a conference that’s always looking to run back up to my hotel room for a people break. Because I kind of I don’t know, I think there’s a word for when you’re like part introvert part extrovert? I definitely I don’t like to share hotel rooms at conferences. I need, like quiet time when I’m around a ton of people. So how can I possibly expect myself to be any different online? Right? I don’t want to talk to a million people that are not valuable to my business. It exhausts me. I don’t want I don’t want to do it in person. And it is unreasonable to expect myself to have an ability online that I don’t have, and never have had in person, right? I want you to have the life and the businesses of your dreams in 2020 and beyond. And I know that you’re hearing that LinkedIn is the place to focus your marketing in 2020. And you’re probably wondering how, as I said in Episode 100, I know that you can have it all and not have to be superhuman to it. It, I’m here to support you every step of the way with this podcast. That’s why I do this podcast. And the doors are open for the latest LinkedIn profile challenge. When this podcast episode is coming out, the challenge is about to go live. We’ve run this once before in a very micro targeted way. And the results were unbelievable. This challenge is not just tactical that yes, there’s some tactical things. There’s a lot of mindset in this challenge. Who is it that you’re looking to be in the upcoming year? And are you positioning yourself that way on LinkedIn, and I hold your hand every step of the way through that we have people telling us that their search views doubled since they did the challenge. I mean, think about that. magine coming up more in search. Also an introverts dream, right. You don’t have to be reaching out all the time. People are finding you getting tons of new connections. Listen, I have a big goal for my business in 2020. And I need your help. I want to support 100,000 women was stepping into a bigger role in the world and that starts with your link to own Winning it. And when you own it and put it out to the world, it can start with your LinkedIn profile. And it is completely on me, I’m not looking for 100,000 people to join my program. I want 100,000 people to take this challenge for free. So not only do I want you to register for the challenge, the link is all over the show notes. And you can also check it out at LinkedIn profile challenge calm, I want you to share this link with all of your friends. And by the way, if you’re listening to this, that link is still going to work. It’s just we have a waitlist in between when we’re running this live. So either way, get your name on the waitlist if you’ve done the challenge before and you want to go through it again. Get your name on the waitlist. Okay, a rising tide lifts all boats, right. I do this podcast to support you. Because I know that the more women that are doing good in this world, the more that helps me It helps my kids and my grandkids and now I’ve got this free training courses free challenge to help you get started with your profile, which is the first step to LinkedIn success because all the things we talked about here and the challenge I mean in this podcast episode with this Sales Navigator will work better if you look like a rock star when you’re reaching out to these people, right? That happens with your profile. So let’s lift each other up. Help me Help you share this podcast, take a quick screenshot of this episode on your phone and share that on social media so that I can share this with my audience. And then I can get you were visibility with my audience could because you’re helping me get more visibility by sharing the podcast right? So that’s how we both get more visibility. Make sure you tag me so I see it. I’m at Karen Yankovich. Share the free challenge. And let us both kick some 2020 booty Let’s do it together. Because the bottom line is I want it I want you to have success, but I want it to be simple for you. So let’s create our simple mermaid empires together.